Part-Time Concierge

Hillcrest Health & Living is a well-established healthcare organization located in Lincoln, Nebraska, committed to providing exceptional care and support to aging adults. As part of a close-knit team environment, Hillcrest combines the warmth of local service with the resources and opportunities of a larger healthcare network. Their dedication to inspiring people to live their best lives is reflected in the compassionate and professional care provided by their staff. The organization continually invests in employee growth and professional development, offering multiple health care plans, vision, dental and life insurance, paid sick leave, tuition reimbursement, and other employee benefits. Hillcrest also promotes work-life balance and personal well-being with perks such as gym membership reimbursements and flexible payment options through Dayforce Wallet.

The Part-Time Concierge position at Hillcrest Firethorn represents a vital role within this supportive atmosphere. This role focuses on creating a welcoming and professional environment for residents, visitors, and guests. Working part-time with scheduled shifts on Monday, Wednesday, Friday evenings and Saturdays, the concierge will serve as the primary point of contact for those entering the community. The pay rate ranges from $15.50 to $18.99 per hour based on the candidate's experience and education, emphasizing the valued contribution this position makes to the overall resident experience.

In this role, the concierge handles a variety of administrative and customer service duties. These include answering incoming phone calls and routing them appropriately, greeting and assisting visitors and residents with warmth and professionalism, and supporting clerical tasks such as filing, faxing, labeling, mailings, and general office organization. The position also entails tracking and ordering office supplies to ensure efficient day-to-day operations. Additionally, the concierge supports the Bistro team as needed and coordinates the maintenance and upkeep of office equipment and copiers.

The role also involves assisting with scheduling beauty shop services and related payments, maintaining marketing packets, and updating new resident information materials. Candidates will need to be comfortable working in a fast-paced environment, managing multiple tasks simultaneously, and maintaining a calm, flexible, and professional demeanor. Strong communication and organizational skills are essential to succeed in this position.

Overall, this part-time opportunity is ideal for individuals who are passionate about fostering a welcoming community atmosphere, supporting residents and their families, and contributing positively to the daily operations at Hillcrest Firethorn. Candidates can expect to join a supportive team that offers career development opportunities and values each member’s contributions toward enhancing the lives of aging adults.