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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.75 - $16.50
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
comprehensive benefit package
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Country Club at Woodland Hills is a distinguished community within the Discovery Senior Living family, known for delivering exceptional senior care and luxury living experiences. As part of Discovery Senior Living, one of the largest and fastest-growing senior housing providers in the United States, this community is a place where residents enjoy comfortable, engaged, and meaningful lifestyles. Discovery Senior Living operates over 250 communities across nearly 40 states and employs approximately 15,000 dedicated professionals who share a commitment to quality and compassionate care. Renowned for its family-first culture and recognized as a Great Place to Work, Discovery Senior Living continuously... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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