Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k)
Vision Insurance
Life insurance
Job Description
Lowe's Companies, Inc. is a leading home improvement retailer in the United States, known for its commitment to helping customers create, repair, and maintain their homes. With decades of experience and a robust presence in communities across the country, Lowe's provides an extensive variety of products including tools, appliances, building materials, and home décor. As a customer-centric organization, Lowe's emphasizes quality service, innovation, and safety to create an exceptional shopping experience. Founded in 1946, Lowe's has consistently evolved to meet diverse customer needs through both physical stores and an enhanced online platform, making it a top choice for homeowners, contractors,... Show More
Job Requirements
- Class A CDL license or class B CDL license with air brake endorsement
- valid medical certificate or ability to obtain one upon employment
- ability to pass motor vehicle record screen
- ability to obtain sales related licensure or registration as required
- ability to read, write, and perform basic arithmetic
- must be 21 years of age
- ability to comply with DOT and CDL regulations
Job Qualifications
- Class A CDL license for multi-unit CMV locations
- class A or B CDL license with air brake endorsement for single-unit CMV locations
- valid medical certificate or ability to obtain one
- ability to pass motor vehicle record screen
- ability to obtain sales related licensure or registration as required by law
- ability to read, write, and perform basic arithmetic
- must be 21 years of age
- ability to comply with DOT and CDL regulations
- 1 year experience driving a semi-truck/trailer preferred
- 6 months experience in in-home delivery or retail customer service preferred
- 3 months experience operating forklift or Moffett preferred
Job Duties
- Provides smart customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- demonstrates sincere appreciation to customers
- communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- contacts customers regarding delivery or coordinates with the truck driver to call the customer
- plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- pulls merchandise, builds and bands delivery loads, and loads trucks within payload according to delivery order
- inspects condition of products before loading for delivery or assisting customer with loading
- matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- ensures that the loads are safe, secure, and within Department of Transportation regulations
- updates delivery and route status on system for tracking purposes
- unloads, installs, and tests appliances upon delivery
- verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment
- completes Department of Transportation reporting to maintain DOT certification and CDL compliance
- detects common signs of shoplifting, theft, and other security risks and promptly communicates them to management and/or Asset Protection
- ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- maintains a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- adheres to all safety requirements relevant to regular job duties
- operates store equipment as needed depending on specific role and department
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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