Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
inclusive work environment

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and fostering an inclusive work environment. Among its prestigious portfolio of brands is Gaylord Hotels, which specializes in creating extraordinary environments and programs that bring people together through memorable meetings and experiences. Located in Chula Vista, California, Gaylord Hotels offers employees endless opportunities beyond traditional hotel roles, with a strong focus on creativity, dedication, and heartfelt service. Joining Gaylord Hotels means becoming part of a global team that values talent and diversity, providing an inspiring space where individuals can thrive and deliver their best work.

The role available is for a Guest Service Expert in the food and beverage category, operating within a dynamic and fast-paced environment at 1000 H St, Chula Vista. This part-time, non-management position pays $16.90 per hour and is tip-eligible, making it suitable for individuals looking to gain experience in hospitality while delivering outstanding guest service. The Guest Service Expert role goes beyond serving food; it is about creating unique and memorable experiences for guests that extend well beyond the meal itself. Individuals in this position take initiative by offering a range of services designed to enhance the overall guest experience. Their duties include setting tables, coordinating with the kitchen, interacting with guests, delivering food and beverages, and maintaining clean and organized workspaces and storage areas.

To succeed, Guest Service Experts must cultivate a professional image with proper uniform, personal appearance, and communication skills. The work demands physical stamina as it involves standing, sitting, walking for extended periods, navigating uneven or slippery surfaces, and performing various physical activities such as lifting, pushing, and reaching. These tasks often require bending knees, twisting, stretching, and other movements that promote guest satisfaction and hotel operation efficiency. The position requires adherence to company guidelines and quality standards, with a strong emphasis on safety in the workplace.

Marriott International champions equal opportunity employment, creating an environment where all associates feel welcomed and valued. Diversity is celebrated, and there is a commitment to nondiscrimination based on disability, veteran status, or other legally protected characteristics. Marriott actively supports applicants with criminal histories in compliance with applicable laws, ensuring a fair hiring process. Working at Gaylord Hotels means becoming part of a community that empowers each member to fulfill their purpose, grow professionally, and contribute meaningfully to the hospitality field. This role offers an excellent entry point into the industry for candidates with a high school diploma or equivalent and up to one year of relevant experience, providing a solid foundation to develop skills and advance in hospitality careers.

Job Requirements

  • high school diploma or equivalent
  • less than one year of related work experience
  • no supervisory experience required
  • ability to stand, walk, and perform physical activities for extended periods
  • adherence to company safety and quality standards

Job Qualifications

  • high school diploma or equivalent
  • up to one year of related work experience
  • no supervisory experience required
  • professional communication skills
  • ability to perform physical tasks involved in the role

Job Duties

  • set tables
  • communicate with kitchen staff
  • interact with and serve guests
  • clean work and storage areas
  • follow company guidelines and procedures
  • maintain professional appearance and communication
  • perform physical tasks such as lifting, bending, and walking

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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