Part Time - Cashier/Customer Service Representative - CA

H&S Energy is a dynamic and customer-focused company operating in the retail fuel and convenience store industry, known for its commitment to providing exceptional service and quality products to communities it serves. As a part of the broader Chevron brand network, H&S Energy upholds high standards in store operations, customer engagement, and safety protocols, ensuring that every customer's visit is positive and satisfying. The company emphasizes a professional and welcoming atmosphere through its employees who act as the face of the business, delivering not only fuel and convenience items but also a pleasant retail experience. The company values teamwork, accountability, and a proactive approach to maintaining store presentation, food safety standards, and operational efficiency.

The Customer Service Representative (CSR) role at H&S Energy is vital to the daily success of store operations. Reporting directly to the Store Manager and District Operations Manager, the CSR is entrusted with supporting daily store functions while enhancing customer satisfaction. This position demands someone with a strong customer-service mindset who can execute cashier tasks efficiently, manage store presentation, ensure compliance with food and beverage quality standards, and help maintain a safe and inviting environment for all customers. Serving as the face of H&S Energy, the CSR plays a crucial role in creating positive interactions with customers by combining product knowledge with friendly and professional service. This role requires someone who is comfortable handling multiple tasks, such as operating point-of-sale systems, maintaining stock and merchandising, and adhering to rigorous cleanliness and safety standards.

The scope of work includes greeting customers warmly with signatures phrases like "Welcome to H&S" or "Welcome to Chevron," providing efficient and accurate checkout service, and actively communicating ongoing promotions and loyalty programs to enhance customer engagement. The CSR is also responsible for accurately handling financial transactions including cash, credit, and debit payments while ensuring the security of the cash drawer and processes for refunds or exchanges. Beyond transactional work, this position involves maintaining organized and attractive store displays, ensuring food and beverage stations meet safety regulations, and regularly cleaning and sanitizing equipment to uphold health standards.

In addition to sales and service duties, the CSR supports broader store maintenance tasks such as keeping the entire facility clean, refilling customer convenience items at the pumps, and adhering to safety and emergency response protocols. The role requires flexibility with work schedules, including shifts during nights, weekends, and holidays, to meet the demands of the retail environment. Physical stamina is important due to the nature of the job involving standing, walking, lifting, and operating various equipment. The ideal candidate demonstrates excellent communication skills, a team-oriented approach, and the ability to remain professional and efficient under pressure. This position is perfect for someone seeking to develop their skills within the retail fuel industry, offering a chance to be part of a reputable company dedicated to service excellence, operational quality, and community well-being.