Ace Hardware logo

Part-Time Cashier (Grand Rapids-Westside, MI)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $12.48
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Ace Retail Group (ARG) is a prominent division of Ace Hardware Corporation, a leading hardware retailer in the United States. ARG operates numerous well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. With a history dating back over a century, ARG is distinguished by its extensive network of more than 250 neighborhood stores nationwide and dual headquarters in Lenexa, Kansas, and Farmington Hills, Michigan. This extensive footprint makes ARG one of the largest hardware retailers across the country, serving communities with quality products and exceptional customer service.

ARG's success and reputation are deeply rooted in its committed team and foundational Core Values: Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork. These values guide every aspect of the organization, fostering an environment where employees are encouraged not only to achieve professional growth but also to contribute positively to the community they serve. ACE Retail Group's work culture emphasizes collaboration, respect, and continuous improvement, making it an attractive workplace for individuals who are passionate about retail and customer engagement.

The role of Cashier at Ace Retail Group is an essential front-line position responsible for managing register transactions involving the sale and return of merchandise. The Cashier acts as a key representative of the company, delivering exceptional customer service and maintaining the smooth operation of the store’s front end. This role requires the individual to efficiently handle cash management, communicate effectively with customers and colleagues, and uphold the brand’s standards for a neat and inviting store environment.

A Cashier at ARG is expected to demonstrate a friendly and outgoing demeanor. They greet customers warmly, assist throughout their shopping experience, and strive to resolve any issues promptly, ensuring customer satisfaction. The position also includes handling multiple tasks such as answering calls, managing the checkout lines swiftly, assisting with pricing and stocking, and ensuring all merchandise and supplies are well organized. The Cashier is an ambassador of the Ace Retail Group brand, tasked with building product knowledge and supporting store promotions and programs as directed by the Store Support Center.

Beyond transactional duties, Cashiers contribute to maintaining the front end appearance by keeping checkout areas clean, managing impulse counters, and assisting in seasonal merchandising and decorating. They also participate actively in store and Cashier meetings, adhering strictly to company policies, especially cash register procedures and drawer balancing.

Ace Retail Group offers this position as an hourly wage role with compensation starting at $12.48 per hour. The company is deeply committed to diversity, equal opportunity, and fostering a respectful workplace that values every employee's contribution. ARG offers a variety of benefits and career development opportunities for its associates. Those interested in a rewarding retail career with a respected industry leader are encouraged to apply and become part of a team dedicated to excellence and community service.

Job Requirements

  • High school diploma or GED equivalent
  • previous cashier experience preferred
  • customer service experience preferred
  • ability to stand, walk, lift up to 25lbs and climb
  • good communication skills
  • basic math proficiency
  • ability to work flexible hours
  • adherence to company core values

Job Qualifications

  • High school diploma or GED equivalent
  • cashier experience preferred
  • customer service experience preferred
  • ability to stand, walk, lift up to 25lbs and climb
  • strong communication skills
  • ability to follow procedures and work as part of a team
  • basic math skills for handling cash register transactions
  • positive attitude and willingness to learn

Job Duties

  • Project a positive representation of Ace Retail Group
  • greet customers entering and throughout the store
  • thank customers by name, when possible, when they are leaving the store
  • project a friendly, outgoing demeanor
  • work well with customers as well as associates
  • clear customer checkout lines quickly and efficiently
  • answer and monitor all calls and pages promptly, courteously and effectively
  • communicate any problem or issue that requires management assistance
  • continually build product knowledge base and assist customers with store layout and product location
  • assist in pricing, stocking, marking and bagging of merchandise
  • follow all cash register transaction procedures
  • responsible for balancing of register drawer
  • adhere to any Store Support Center program or promotion requiring implementation at the cash registers
  • participate in store and Cashier meetings
  • keep the front end, including checkout areas and entrance doors neat and clean at all times
  • face and dust front end
  • assist with keeping impulse counters stocked and faced
  • rotate fresh merchandise as seasons change
  • ensure fresh ads are stocked in shopping carts at all times
  • ensure forms and supplies are stocked at all times
  • assist with decorating the front end according to Store Support Center program
  • call for cart pickups when necessary
  • inform management when merchandise returns need to be put away
  • perform all other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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