
Job Overview
Compensation
Hourly
Exact $13.73
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Ace Retail Group (ARG) is a division of Ace Hardware Corporation, a renowned name in the hardware retail industry. ARG owns and operates several established Ace brands including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. With a strong presence across the United States, ARG operates over 250 neighborhood stores and maintains two headquarters located in Lenexa, Kansas, and Farmington Hills, Michigan. This extensive network establishes ARG as one of the largest hardware retailers in the country, with a rich history that dates back over a century.
Arguably, the core strength of Ace Retail Group lies in its commitment to people-centric values and community-based retail experience. The company fosters a culture built on its solid Core Values: Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork. These values guide all employees in their interactions, decisions, and responsibilities, creating an enriching work environment where both personal and professional growth are encouraged and supported.
The role of Cashier at Ace Retail Group is pivotal in delivering superior customer service and maintaining operational efficiency at the stores. This role is responsible for handling register transactions involving sales and returns of merchandise. A Cashier represents the face of ARG at the checkout, playing a crucial role in shaping customer experience by projecting a positive and friendly demeanor. This position requires efficiency in managing checkout lines, accuracy in cash handling, and maintaining the cleanliness and organization of the front end and checkout areas.
Cashiers are expected to greet customers warmly, assist with product knowledge, and ensure that the shopping experience is smooth and enjoyable. They must be attentive to customer needs, promptly address any issues by involving management when necessary, and support store operations by assisting with stocking, pricing, and merchandising tasks. The role also involves maintaining the visual appeal of the check-out area, organizing impulse counters, and ensuring promotional materials are readily available.
This position requires standing, walking, lifting up to 25 pounds, and occasional climbing. Prior experience in cashier operations and customer service is preferred, along with a high school diploma or GED equivalent. The hourly wage for this role is $13.73, with additional benefits offered to support employee wellbeing and job satisfaction.
Being a Cashier at Ace Retail Group is more than just processing transactions; it embodies embracing the company’s core values in every interaction, striving for excellence, teamwork, and contributing to an outstanding retail experience for every customer that walks through the door. This is an excellent opportunity for candidates who want to join a respected retailer with a long-standing reputation and commitment to its employees and customers alike.
Arguably, the core strength of Ace Retail Group lies in its commitment to people-centric values and community-based retail experience. The company fosters a culture built on its solid Core Values: Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork. These values guide all employees in their interactions, decisions, and responsibilities, creating an enriching work environment where both personal and professional growth are encouraged and supported.
The role of Cashier at Ace Retail Group is pivotal in delivering superior customer service and maintaining operational efficiency at the stores. This role is responsible for handling register transactions involving sales and returns of merchandise. A Cashier represents the face of ARG at the checkout, playing a crucial role in shaping customer experience by projecting a positive and friendly demeanor. This position requires efficiency in managing checkout lines, accuracy in cash handling, and maintaining the cleanliness and organization of the front end and checkout areas.
Cashiers are expected to greet customers warmly, assist with product knowledge, and ensure that the shopping experience is smooth and enjoyable. They must be attentive to customer needs, promptly address any issues by involving management when necessary, and support store operations by assisting with stocking, pricing, and merchandising tasks. The role also involves maintaining the visual appeal of the check-out area, organizing impulse counters, and ensuring promotional materials are readily available.
This position requires standing, walking, lifting up to 25 pounds, and occasional climbing. Prior experience in cashier operations and customer service is preferred, along with a high school diploma or GED equivalent. The hourly wage for this role is $13.73, with additional benefits offered to support employee wellbeing and job satisfaction.
Being a Cashier at Ace Retail Group is more than just processing transactions; it embodies embracing the company’s core values in every interaction, striving for excellence, teamwork, and contributing to an outstanding retail experience for every customer that walks through the door. This is an excellent opportunity for candidates who want to join a respected retailer with a long-standing reputation and commitment to its employees and customers alike.
Job Requirements
- High school diploma or GED equivalent
- Cashier experience preferred
- Customer service experience preferred
- Ability to stand, walk, lift up to 25 pounds and climb
Job Qualifications
- High school diploma or GED equivalent
- Cashier experience preferred
- Customer service experience preferred
- Ability to stand, walk, lift up to 25 pounds and climb
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic math skills and attention to detail
- Ability to work collaboratively as part of a team
- Commitment to embodying the company core values
Job Duties
- Project a positive representation of Ace Retail Group
- Greet customers entering and throughout the store
- Thank customers by name, when possible, when they are leaving the store
- Project a friendly, outgoing demeanor
- Work well with customers and associates
- Clear customer checkout lines quickly and efficiently
- Answer and monitor all calls and pages promptly, courteously and effectively
- Communicate any problem or issue that requires management assistance
- Continually build product knowledge base and assist customers with store layout and product location
- Assist in pricing, stocking, marking and bagging of merchandise
- Follow all cash register transaction procedures
- Responsible for balancing of register drawer
- Adhere to any Store Support Center program or promotion at the cash registers
- Participate in store and Cashier meetings
- Keep the front end, including checkout areas and entrance doors neat and clean
- Face and dust front end
- Assist with keeping impulse counters stocked and faced
- Rotate fresh merchandise in as seasons change
- Ensure fresh ads are stocked in shopping carts at all times
- Ensure forms and supplies are stocked at all times
- Assist with decorating the front end according to Store Support Center program
- Call for cart pickups when necessary
- Inform management when merchandise returns need to be put away
- Perform all other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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