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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels Companies Inc. is a leading specialty retailer in the arts and crafts industry, operating over 1,300 stores across 49 states and Canada along with a strong online presence through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the go-to destination for all things creative. The company is known for its vast assortment of art supplies, framing, home décor, and seasonal products, serving a diverse clientele of hobbyists, professionals, and families alike. Michael's mission is to fuel the joy of creativity and celebration by providing customers with unique products, exceptional service, and... Show More
Job Requirements
- minimum age of 16 years
- meet federal, state, and local legal employment requirements
- physical capability to perform essential job functions including standing, bending, lifting, and climbing
- ability to interact respectfully with others
- willingness to adhere to safety and shrink programs
- ability to work flexible schedules including nights, weekends, and early mornings
Job Qualifications
- retail and/or customer service experience preferred
- ability to remain standing for long periods
- ability to move throughout the store
- physical ability for regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and use ladders or similar equipment for high shelves
- strong communication and interpersonal skills
- ability to follow company policies and procedures
- positive and respectful attitude
- ability to work flexible hours including nights, weekends, and early mornings
Job Duties
- help customers shop, locate products, and provide solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer survey
- assist with Omni channel processes including BOPIS and SFS
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance including merchandise return/go back process and general store recovery
- perform Store In Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully with customers and team members
- project a positive image and serve as a role model
- cross trained in custom framing selling and production
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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