Part Time Cashier

Glendale, CA, USA|

Job Overview

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

flexible schedule

Job Description

Our company is a reputable automotive dealership dedicated to providing superior vehicle service and repair solutions to our valued customers. We pride ourselves on our commitment to quality, efficiency, and exceptional customer service, which has established us as a trusted name in the automotive industry. Our service department is staffed with experienced professionals who ensure every repair and service transaction is handled with accuracy and care, aiming to enhance the overall customer experience and maintain long-term relationships with clients.

We are currently seeking a Service Department Cashier to join our dedicated team. This role is vital to the smooth operation of our service department, as it involves managing all payment transactions with courtesy and efficiency. The ideal candidate will be responsible for processing payments for repairs and parts, explaining vehicle service recommendations to customers, and ensuring that estimates and invoices are accurately completed. Utilizing specialized software, the Service Department Cashier maintains detailed records of payment amounts, repair orders, and customer data, including service history and parts purchased. The position demands a strong understanding of warranty types and the ability to calculate various charges, including materials, repairs, and taxes.

The work schedule for this role includes Monday and Wednesday shifts from 10 am to 7 pm, with alternating Saturdays from 7:30 am to 5:30 pm, and several days off during the week, offering a balanced work-life dynamic. This position requires a high school diploma or GED and preferably previous experience in retail or customer service, including cash handling and point-of-sale system familiarity. Automotive dealership experience is highly valued, though candidates with service or hospitality backgrounds will also be considered. The successful applicant will exhibit excellent interpersonal skills, strong organizational abilities, and a keen computer aptitude, all while delivering top-notch customer service.

This role goes beyond simple cash handling; it requires the Service Department Cashier to be accountable for their money drawer and to work closely with other department personnel to address any customer concerns. Clerical tasks such as appointment scheduling, record maintenance, billing, and supply ordering are also part of the daily responsibilities. Maintaining confidentiality and adhering to safety and security protocols are critical. The Service Department Cashier controls key management related to repair orders and ensures that customer vehicle keys are returned appropriately.

Overall, the Service Department Cashier is a customer-facing role that demands meticulous attention to detail, a pleasant demeanor, and a professional work ethic. This role is perfect for individuals who thrive in a fast-paced, process-driven environment and who are passionate about providing exceptional service while supporting the operational needs of an automotive service department. If you are detail-oriented, customer-focused, and eager to join a respected automotive dealership, this position offers a rewarding opportunity to grow your career within the industry.

Job Requirements

High school diploma or GED
Previous retail and/or customer service experience including money-handling
Ability to work nights and weekends
Experience with point-of-sale systems
Strong math skills
Knowledge of automotive servicing preferred
Excellent communication and customer service skills
Ability to multitask and manage time effectively
Trustworthy and security conscious
Basic computer skills including Microsoft Office
Professional demeanor
Ability to work in a fast-paced, process-driven environment.

Job Qualifications

High school diploma or GED
Previous retail and/or customer service experience
Experience with point-of-sale systems and credit/debit card processing
Strong math skills and ability to handle financial transactions rapidly and accurately
Knowledge of automotive servicing or repair preferred
Excellent communication and customer service skills
Strong problem-solving skills and ability to maintain composure under stress
Strong organizational skills and ability to multitask
Basic computer and Microsoft Office skills
Professional appearance and work ethic
Ability to work well in a process-driven environment
Confidence in ability to be successful.

Job Duties

Accept responsibility and accountability for his or her money drawer
Coordinate questions and issues with appropriate department personnel
Address customer concerns and issues or escalate them as needed
Assist with clerical and office tasks such as scheduling appointments, maintaining records, sending bills, answering phones, and ordering supplies
Ensure all customer contact information is up-to-date and accurate
Follow all safety and security procedures
Maintain confidentiality of company and customer information
Reconcile repair orders including calculating materials charges, retail prices, labor, and taxes
Collect total retail charges from customers in cash, check, or authorized charge account
Provide customers with proper change and receipts
Document charges and purchases according to company policy
Calculate and enter warranty charges
Accumulate all repair orders and parts invoices closed during business day for the business office
Maintain effective labor rate control forms as directed by management
Control keys associated with completed repair orders and return keys to customers
File repair orders as directed by management
Answer service department telephone calls and take written messages as necessary
Perform other assigned duties.