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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.50 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Prescription coverage
flexible spending accounts
Life insurance
Disability insurance
Paid Time Off
Education Assistance
401(k) matching
Paid parental leave
mental health support
Back-up childcare or elder care
Employee discounts on apparel
Complimentary custom beverage while working
Job Description
Capital One Financial Corporation is a leading bank holding company headquartered in McLean, Virginia, well-known for its innovation in the banking sector. Capital One combines in-depth financial expertise with cutting-edge technology to redefine the way banking services are delivered. The company emphasizes customer-centric solutions and digital advancements, making financial services accessible, simple, and effective for its customers. Capital One operates a unique concept of Cafes, which act as community hubs where digital banking meets personalized, high-touch service. These Cafes are designed to break away from traditional banking environments, fostering a more inviting and interactive experience. The company is committed to... Show More
Job Requirements
- High school diploma, GED, or equivalent certification
- At least 1 year of retail, sales, or customer service experience
- Available to work flexible schedule including nights, weekends, and holidays
- Ability to adapt to schedule changes driven by business needs
- Must attend all required training sessions
- Ability to lift up to 25 pounds
- Ability to stand or move for extended periods
- Regular and consistent attendance required
Job Qualifications
- High school diploma, GED, or equivalent certification
- At least 1 year of retail, sales, or customer service experience
- Associate’s degree preferred
- 2+ years banking experience preferred
- 2+ years retail or customer-facing experience preferred
- Proficient in G-Suite preferred
- Strong written and oral communication skills preferred
Job Duties
- Engage proactively with guests in a high-energy Café environment
- Serve as a brand advocate sharing Capital One’s products and services through genuine conversation
- Guide customers through digital banking tools and troubleshoot technology issues
- Host and support local financial health events
- Advocate for customers, problem-solve, and handle issue resolution ensuring compliance
- Foster a supportive and inclusive environment where every guest feels welcome
- Stay agile and active throughout the Café to maintain guest engagement and support operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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