Part-Time Breakfast Server

Sheraton Hotels and Resorts, a part of the Marriott International portfolio, is a renowned global hospitality brand committed to delivering exceptional guest experiences. With a legacy dating back to 1937, Sheraton has established itself as a premier destination for travelers seeking comfort, convenience, and memorable stays. Operating in more than 400 communities worldwide, Sheraton prides itself on creating a welcoming environment where guests can connect, relax, and enjoy thoughtful service. Located at 500 Canal St, New Orleans, Louisiana, this Sheraton property embodies the brand's commitment to excellence, blending local culture with its global standards to provide an unparalleled hospitality experience.

The role of Guest Service Expert at Sheraton New Orleans offers a unique opportunity to be at the forefront of guest interaction within the food and beverage sector. This part-time, non-management position focuses on delivering outstanding service that goes beyond simply serving food and drinks; it’s about crafting an experience that guests will remember long after their visit. Guest Service Experts are the face of the hotel’s culinary offerings, responsible for ensuring that every guest feels welcomed and valued from the moment they enter the dining area.

The position emphasizes a hands-on approach where communication and multitasking are key. Responsibilities include setting tables, liaising with the kitchen staff to ensure timely and accurate order fulfillment, and directly interacting with guests to provide attentive service. Cleanliness and organization are also critical components, requiring the Guest Service Expert to maintain their work environment and manage supplies effectively. Physical stamina is necessary as the role involves standing, walking, and moving through various demanding conditions, including uneven or slippery surfaces. Candidates must be comfortable handling physical tasks such as lifting and carrying up to 25 pounds unassisted, with assistance required for heavier items.

Safety, professionalism, and adherence to company policies are non-negotiable pillars of this role. Maintaining a neat uniform and a professional appearance, along with effective communication skills, ensures the Guest Service Expert represents the Sheraton brand positively at all times. The pay rate for this position is $7.25 per hour, and it includes eligibility for tips, enhancing the overall compensation.

This position is ideal for individuals seeking to start their career in hospitality or the food and beverage industry, particularly those with less than one year of related work experience. While no supervisory experience or formal certifications are necessary, possessing a high school diploma or GED is preferred. The company values diversity and inclusion, embracing associates from all backgrounds and fostering a culture where unique talents and perspectives are celebrated.

Joining Sheraton means becoming part of a global family dedicated to creating meaningful connections and experiences. As a Guest Service Expert, you become a vital link in the chain of service excellence that defines Sheraton’s reputation worldwide. This role not only provides practical skills and experience in customer service and food and beverage operations but also offers the chance to grow within a respected international hospitality brand committed to employee development and equal opportunity employment.