Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.50 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings
employee perks
Paid Time Off
Job Description
Hampton Inn & Suites Charlotte-Arrowood is a distinguished property located in Charlotte, NC, operating under the reputable Maya Hotels umbrella. Maya Hotels is a celebrated hospitality group known for representing a diverse portfolio of well-established hotel brands such as Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. With a commitment to delivering superior guest experiences, Maya Hotels emphasizes operational excellence, guest satisfaction, and a collaborative work environment. Their dedication to quality service and industry leadership makes them a sought-after place for hospitality professionals aiming to grow their careers.
The role available at this esteemed hotel is a Part Time Breakfast Attendant/Host position, an essential role contributing directly to the guest experience during breakfast service hours. The Breakfast Attendant/Host is responsible for creating a welcoming dining atmosphere, ensuring cleanliness and hygiene, managing food and beverage items, and providing top-tier customer service. This position demands a proactive, hardworking individual who can thrive in a fast-paced hospitality environment and effectively manage operational details with a keen eye for quality and guest satisfaction. This job offers competitive salary and performance-based bonuses, making it appealing for candidates seeking rewarding work in hospitality.
As part of Maya Hotels, the Breakfast Attendant/Host enjoys access to comprehensive benefits, including medical, dental, and vision insurance, employer-paid life insurance, voluntary insurance options, and a 401K retirement plan with employer contributions. Employees also benefit from work-life balance initiatives like paid time off and employee perks such as referral programs and hotel discounts. The supportive and friendly work culture encourages professional growth within the Maya Hotels family, offering opportunities across ten distinguished brands.
In this role, you will greet guests with warmth and professionalism, assist with seating and breakfast options, accommodate special dietary requests, and promptly address guest inquiries or concerns. You will set up and maintain the breakfast area, ensuring high standards of cleanliness, sanitation, and food safety. The position also involves vigilant inventory monitoring, coordinating with kitchen staff, and adhering strictly to safety protocols and company policies. Flexibility in scheduling and physical stamina to handle service demands are critical aspects of this role.
Joining Maya Hotels means becoming part of a dynamic team passionate about hospitality and dedicated to creating memorable guest experiences. The Part Time Breakfast Attendant/Host position offers an excellent entry point for those eager to grow in the hotel industry, working with top brands known for quality and customer satisfaction. This role is perfect for individuals who enjoy working collaboratively in a friendly atmosphere and have a natural inclination for customer service excellence.
The role available at this esteemed hotel is a Part Time Breakfast Attendant/Host position, an essential role contributing directly to the guest experience during breakfast service hours. The Breakfast Attendant/Host is responsible for creating a welcoming dining atmosphere, ensuring cleanliness and hygiene, managing food and beverage items, and providing top-tier customer service. This position demands a proactive, hardworking individual who can thrive in a fast-paced hospitality environment and effectively manage operational details with a keen eye for quality and guest satisfaction. This job offers competitive salary and performance-based bonuses, making it appealing for candidates seeking rewarding work in hospitality.
As part of Maya Hotels, the Breakfast Attendant/Host enjoys access to comprehensive benefits, including medical, dental, and vision insurance, employer-paid life insurance, voluntary insurance options, and a 401K retirement plan with employer contributions. Employees also benefit from work-life balance initiatives like paid time off and employee perks such as referral programs and hotel discounts. The supportive and friendly work culture encourages professional growth within the Maya Hotels family, offering opportunities across ten distinguished brands.
In this role, you will greet guests with warmth and professionalism, assist with seating and breakfast options, accommodate special dietary requests, and promptly address guest inquiries or concerns. You will set up and maintain the breakfast area, ensuring high standards of cleanliness, sanitation, and food safety. The position also involves vigilant inventory monitoring, coordinating with kitchen staff, and adhering strictly to safety protocols and company policies. Flexibility in scheduling and physical stamina to handle service demands are critical aspects of this role.
Joining Maya Hotels means becoming part of a dynamic team passionate about hospitality and dedicated to creating memorable guest experiences. The Part Time Breakfast Attendant/Host position offers an excellent entry point for those eager to grow in the hotel industry, working with top brands known for quality and customer satisfaction. This role is perfect for individuals who enjoy working collaboratively in a friendly atmosphere and have a natural inclination for customer service excellence.
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or hospitality preferred
- Strong communication skills
- Attention to detail in food safety and organizational practices
- Ability to work both independently and in a team environment
- Flexibility to work varying shifts including weekends and holidays
- Physical ability to stand for long periods and lift up to 50 lbs
- Ability to handle kitchen equipment and work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent required
- Previous experience in food service or hospitality is preferred
- Ability to interact professionally with guests and team members
- Strong organizational skills, food safety and hygiene practices
- Ability to work both independently and collaboratively with hotel staff
- Willingness to work varied schedules, including nights, weekends, and holidays
Job Duties
- Greeting guests warmly, ensuring a friendly and inviting atmosphere
- Assist guests with seating arrangements if needed and provide information about breakfast options
- Ensure special dietary needs or preferences are accommodated whenever possible
- Respond to guest inquiries, complaints, or concerns professionally and promptly
- Arrive early to set up tables, chairs, and buffet stations for service
- Arrange food and beverage items in an appealing and organized manner
- Regularly clean and sanitize tables, chairs, and buffet areas to maintain hygiene
- Monitor and maintain the cleanliness of serving equipment and utensils
- Restock and rotate food and beverage items to ensure freshness
- Monitor inventory levels and notify the supervisor when supplies are running low
- Ensure food safety and hygiene standards are followed at all times
- Work with kitchen staff to coordinate a smooth flow of food and beverages
- Maintain a safe and organized environment by addressing spills or hazards immediately
- Follow all safety and security procedures to ensure guest and staff well-being
- Report maintenance issues or equipment malfunctions to the appropriate department
- Assist in other hotel areas, such as banquets or events, as needed
- Adhere to Maya Hotels' Grooming Policy - a smile is considered part of the uniform
- Comply with Maya Hotels policies, procedures, and Code of Ethics
- Participate in hotel sustainability efforts, including recycling initiatives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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