Part Time Birthday Event Coordinator and Balloon Specialist-1

The Michaels Companies Inc. is a leading specialty retailer in North America, renowned for being the premier destination for all things creative. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as through its online platforms Michaels.com and Michaels.ca. Besides its retail footprint, Michaels owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is committed to fueling the joy of creativity and celebration by providing inspiring products and experiences to its customers. The company prides itself on inclusivity, fostering innovation, and supporting all team members to create and innovate together in a welcoming environment. At Michaels, the focus extends beyond customers to include robust wellbeing initiatives and a comprehensive benefits package for full-time and part-time team members, encompassing medical, dental, and vision insurance, paid time off, tuition assistance, employee discounts, and more.

This particular role based in the SEA-BELLEVUE, WA store centers on event coordination and customer service within the Michaels retail environment. The position involves planning, coordinating, and facilitating multiple events, including children’s birthday parties and various craft classes, designed to create a fun, stress-free, and enriching experience for guests of all ages from kids to seniors. The event coordinator engages clients actively, leading craft projects, face painting, and implementing party enhancements such as goody bags and balloons, maintaining company event standards. Administrative responsibilities such as managing communications with clients and team members, answering emails, phone calls, and preparing paperwork are part of the role. The coordinator also adapts event plans based on client feedback and ensures satisfaction while upholding safety and cleanliness protocols.

Beyond event management, the role encompasses delivering exceptional customer service by guiding customers through their shopping journey, locating products, facilitating fast checkout processes, promoting the rewards program and private label credit card enrollments, and assisting with Omni channel services including Buy Online Pickup in Store and Ship From Store. Team members participate in logistical tasks like truck unloading, stocking, merchandise recovery, and maintaining store standards. Cross-training in areas such as custom framing selling and production is provided to enhance versatility. Physical demands include standing for extended periods, lifting heavy boxes, and performing routine store maintenance like sweeping, vacuuming, and dusting. The role requires excellent interpersonal, communication, organizational, and creative problem-solving skills. Ideal candidates should be energetic, experienced in retail or customer service, and possess the ability to engage effectively with children and a wide range of customers. The employment comes with a competitive pay range of $17.13 to $20.00 per hour, aligning with Michaels’ commitment to valuing its employees and fostering a positive, supportive work environment where team members can grow and contribute to the company’s vision and values.