Part Time Associate Banker Seattle Metro (30 hours)

Seattle, WA, USA|

Job Overview

Compensation

Hourly

Range $25.00 - $30.48

Benefits

Health Insurance

Dental Insurance

Retirement Plan

Paid Time Off

Tuition Reimbursement

mental health support

Financial Coaching

Job Description

Chase is a leading financial services firm dedicated to helping nearly half of America’s households and small businesses achieve their financial goals. Renowned for its comprehensive range of financial products and services, Chase takes pride in fostering engaged, lifelong relationships by putting customers at the core of its mission. The institution supports not only individual clients but also small businesses, nonprofits, and municipalities, offering solutions tailored to meet a diverse variety of financial needs. Chase emphasizes creating memorable experiences for both clients and employees, ensuring an environment where everyone feels welcomed, valued, and understood. The company is committed to diversity and inclusion, reflecting its belief that its people are its greatest strength. Chase operates as an equal opportunity employer, providing reasonable accommodations for religious practices, mental health, and physical disabilities, in compliance with applicable laws.

As an Associate Banker at Chase, you will be a vital representative of the company’s brand and culture. This role requires a high level of hospitality, combining the use of the latest banking technology with attentive, friendly service to deliver exceptional client experiences. You will interact directly with clients, greeting them warmly, helping manage branch traffic efficiently, and assisting with daily banking transactions including opening new accounts. You will educate clients on self-service banking technologies such as the Chase Mobile App, Chase.com, and ATMs to empower them to perform transactions their way, anytime and anywhere. Acting as a trusted financial advisor, you will build meaningful relationships through active listening, empathy, and thoughtful questioning, ensuring clients are introduced to specialists who can further assist with their financial goals. Additionally, you will support branch operations, including managing cash devices like cash vaults and ATMs in accordance with all bank policies and regulatory standards. Chase offers a competitive total rewards package that varies with role, experience, and location, potentially including base salary, commissions, and discretionary incentives. Employees also have access to a wide range of benefits like comprehensive healthcare, wellness programs, retirement plans, childcare services, tuition reimbursement, mental health support, and financial coaching. This position offers an enriching career path in a supportive, inclusive environment that values innovation, integrity, and customer success.

Job Requirements

High school diploma or GED equivalent
Client service experience or comparable experience
Strong desire and ability to influence, educate, and connect customers to technology solutions
Cash handling experience

Job Qualifications

Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment
Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients
Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs
Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience
Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity
Ability to quickly and accurately learn products, services, and procedures
Client service experience or comparable experience
High school diploma or GED equivalent
Strong desire and ability to influence, educate, and connect customers to technology solutions
Cash handling experience

Job Duties

Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures