
Job Overview
Compensation
Hourly
Range $15.00 - $15.50
Benefits
associate discount
Employee assistance program
Smoking Cessation Program
Bereavement leave
401(k) Associate contributions
Child care discount
Cell Phone Discount
Pet insurance
legal insurance
Credit union membership
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Healthcare Flexible Spending Account
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discount
Home insurance discount
scholarship program
Adoption assistance
Job Description
TJX Companies is a renowned global leader in the off-price retail industry, operating a diverse portfolio of brands that includes TJ Maxx, Marshalls, HomeGoods, HomeSense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX Companies prides itself on creating an energetic and inclusive work environment that promotes diversity, collaboration, and professional development. The company maintains a global presence with four home offices, numerous distribution centers, and retail stores worldwide, all dedicated to offering customers exceptional value through high-quality merchandise at affordable prices.
TJ Maxx, one of the flagship retail brands under TJX Companies, is committed to delivering a satisfying and enjoyable shopping experience for every customer. Known for its broad assortment of apparel, home fashions, footwear, and accessories, TJ Maxx is continuously evolving to meet the needs of its diverse clientele. Employees at TJ Maxx are vital in upholding the brand’s reputation for excellent customer service, well-maintained stores, and a pleasant shopping environment.
The Customer Experience Associate role at TJ Maxx represents a fantastic opportunity for individuals eager to grow their careers in retail. This position is designed for individuals passionate about delivering exceptional customer service, maintaining store organization and cleanliness, and supporting various store operations. The role involves direct customer interaction, including helping shoppers with purchases and returns, promoting the company’s credit and loyalty programs, and ensuring compliance with the store's operational and merchandising standards.
This job is a part-time or full-time retail position located at the TJ Maxx Store 1509 in Omaha, NE, with a competitive starting wage of $15.00 to $15.50 per hour, depending on skills, qualifications, and experience. The role requires adaptability, effective communication, and a proactive attitude towards continuous learning and teamwork.
As a Customer Experience Associate, employees will be cross-trained in multiple store areas, allowing them to support business needs flexibly and gain comprehensive retail experience. The position involves maintaining high standards of cleanliness and organization on the sales floor, participating in safety and shrink reduction programs, and embodying TJ Maxx's customer experience principles. The role also encourages employees to contribute positively to a thriving store culture rooted in honesty, integrity, and respect.
TJ Maxx supports its associates with a robust benefits package that includes an associate discount, employee assistance programs, referral bonuses, 401(k) plans, and various insurance options such as medical, dental, vision, life insurance, and disability coverage. The company also offers paid parental leave, holidays, vacation, sick leave, and programs like scholarship and adoption assistance, reflecting its commitment to employee well-being and development.
This position is well-suited for individuals with previous retail experience or those eager to enter the retail industry and build a rewarding career with a global leader. TJX Companies values inclusivity and equal opportunity, ensuring that all applicants are considered without discrimination and offering accommodations as needed for individuals with disabilities. Join the TJ Maxx team and be part of a dynamic organization that fosters growth, community, and customer satisfaction.
TJ Maxx, one of the flagship retail brands under TJX Companies, is committed to delivering a satisfying and enjoyable shopping experience for every customer. Known for its broad assortment of apparel, home fashions, footwear, and accessories, TJ Maxx is continuously evolving to meet the needs of its diverse clientele. Employees at TJ Maxx are vital in upholding the brand’s reputation for excellent customer service, well-maintained stores, and a pleasant shopping environment.
The Customer Experience Associate role at TJ Maxx represents a fantastic opportunity for individuals eager to grow their careers in retail. This position is designed for individuals passionate about delivering exceptional customer service, maintaining store organization and cleanliness, and supporting various store operations. The role involves direct customer interaction, including helping shoppers with purchases and returns, promoting the company’s credit and loyalty programs, and ensuring compliance with the store's operational and merchandising standards.
This job is a part-time or full-time retail position located at the TJ Maxx Store 1509 in Omaha, NE, with a competitive starting wage of $15.00 to $15.50 per hour, depending on skills, qualifications, and experience. The role requires adaptability, effective communication, and a proactive attitude towards continuous learning and teamwork.
As a Customer Experience Associate, employees will be cross-trained in multiple store areas, allowing them to support business needs flexibly and gain comprehensive retail experience. The position involves maintaining high standards of cleanliness and organization on the sales floor, participating in safety and shrink reduction programs, and embodying TJ Maxx's customer experience principles. The role also encourages employees to contribute positively to a thriving store culture rooted in honesty, integrity, and respect.
TJ Maxx supports its associates with a robust benefits package that includes an associate discount, employee assistance programs, referral bonuses, 401(k) plans, and various insurance options such as medical, dental, vision, life insurance, and disability coverage. The company also offers paid parental leave, holidays, vacation, sick leave, and programs like scholarship and adoption assistance, reflecting its commitment to employee well-being and development.
This position is well-suited for individuals with previous retail experience or those eager to enter the retail industry and build a rewarding career with a global leader. TJX Companies values inclusivity and equal opportunity, ensuring that all applicants are considered without discrimination and offering accommodations as needed for individuals with disabilities. Join the TJ Maxx team and be part of a dynamic organization that fosters growth, community, and customer satisfaction.
Job Requirements
- High school diploma or equivalent
- Previous retail experience preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong interpersonal and communication skills
- Ability to stand for extended periods
- Ability to lift and carry heavy items
- Attention to detail
- Reliable and punctual
- Willingness to learn and adapt to changing business needs
Job Qualifications
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Job Duties
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
Job Criteria
Experience
No experience required
Job Location
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