JPMorganChase logo

Part Time (30 Hours) Associate Banker, Easton Freemansburg Ave Branch, Easton, PA

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
on-site health and wellness centers
retirement savings plan
backup childcare
Tuition Reimbursement
mental health support
Financial Coaching

Job Description

Chase is a leading financial services firm committed to helping nearly half of America's households and small businesses achieve their financial goals through a wide array of financial products and services. With a mission centered on creating engaged, lifelong relationships, Chase places customers at the core of every decision and innovation it pursues. The company’s diverse offerings range from personal banking and credit cards to mortgages, auto financing, investment advice, and small business loans, supported by cutting-edge financial technology. Recognized as a top performer in credit card sales, deposit growth, and customer satisfaction, Chase is dedicated to delivering seamless and personalized experiences to every client. By fostering an inclusive environment and valuing diversity, Chase ensures a welcoming space for its clients and employees alike. The total rewards package at Chase is competitive, with salaries tailored according to experience, role, skill set, and location. Eligible positions may also benefit from commission-based pay and discretionary incentive awards, including cash and equity, to recognize individual contributions. Comprehensive benefits are designed to support employees at every stage, covering healthcare, wellness, retirement savings, childcare, tuition assistance, mental health support, financial coaching, and more. Chase actively supports equal employment opportunities and accommodates diverse needs to foster a respectful and supportive workplace.

As an Associate Banker at Chase, you play a vital role in representing the Chase brand and culture with exceptional hospitality and client service. Your responsibilities include utilizing the latest banking solutions and financial technologies while maintaining a friendly and attentive demeanor. This role demands a commitment to creating memorable client experiences, building trusted relationships, and helping customers achieve their financial goals. You will be the first point of contact in the branch, creating a welcoming atmosphere by greeting clients warmly, managing lobby traffic efficiently through digital tools, and scheduling client meetings. The position involves processing account servicing requests, opening new accounts, and ensuring compliance with regulatory and banking policies. You will educate clients on transactional banking and technology-enabled self-service options like the Chase Mobile App, chase.com, and ATMs to facilitate convenient banking. Collaboration with branch team members is essential for partnering on solutions tailored to client needs. Additionally, you will be responsible for certain operational tasks including managing cash devices such as the vault and ATMs, always adhering to security and procedural guidelines.

This role requires excellent interpersonal skills, patience, and the ability to resolve client issues with attention to detail. The ideal candidate is passionate about exceeding client expectations, demonstrating genuine care, and working effectively as part of a team to elevate the overall client experience. Your ability to quickly learn new products, services, and procedures will be key to your success in this position. This is an excellent opportunity for individuals seeking to grow their banking career while contributing to a positive and impactful client experience within a respected financial institution.

Job Requirements

  • Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment
  • Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients
  • Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs
  • Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience
  • Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity
  • Ability to quickly and accurately learn products, services, and procedures
  • Client service experience or comparable experience
  • High school diploma or GED equivalent

Job Qualifications

  • Client service experience or comparable experience
  • High school diploma or GED equivalent
  • Strong desire and ability to influence, educate, and connect customers to technology solutions
  • Cash handling experience

Job Duties

  • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings
  • Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements
  • Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want
  • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals
  • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef