Part Time (30 Hours) Associate Banker, Back Bay Branch, Boston, MA

Chase is a leading financial services firm committed to helping nearly half of America's households and small businesses achieve their financial ambitions through a broad spectrum of financial products and services. Founded with the mission to create engaged, lifelong relationships, Chase places its customers at the core of all its operations. It caters to various customer segments including individuals, small businesses, nonprofits, and municipalities, delivering solutions that meet a wide array of financial needs. The company prides itself on offering cutting-edge banking solutions and innovative financial technologies, while maintaining a strong focus on client experience and trust. The work culture at Chase promotes diversity and inclusion, ensuring that every employee feels welcomed, valued, and understood, ultimately fostering a productive and collaborative environment.

Chase offers a competitive total rewards package that includes a base salary tailored to the role, experience, location, and skill set of the employee. Eligible employees may also enjoy commission-based pay or discretionary incentive compensation, which can be granted in cash or equity. The benefits package is comprehensive, encompassing health care coverage, wellness programs, retirement plans, tuition reimbursement, mental health support, financial coaching, backup childcare, and much more. With a commitment to equal opportunity, Chase values the diverse talents its employees bring and does not discriminate based on protected attributes, providing accommodations where needed.

As an Associate Banker at Chase, you will embody the brand's hospitable culture by delivering outstanding client service with the help of the latest financial technology. The role involves creating a welcoming environment, managing lobby traffic effectively, and providing attentive and friendly service to clients from the moment they enter the branch. Using digital tools such as tablets for check-ins and scheduling, you will enhance the client experience while ensuring compliance with banking policies and regulations. In addition, you will aid clients with everyday banking activities by educating them about the use of technology-enabled self-service options such as the Chase Mobile App and online platforms.

The Associate Banker position is key to building trusted, meaningful relationships with clients by actively listening, understanding their needs, and offering appropriate financial products and solutions. You will collaborate with branch team members to help clients achieve their financial objectives, thus contributing significantly to the branch's overall success. The role also includes performing branch operations, including cash management duties with the cash vault and ATM, while adhering to bank procedures.

This full-time position requires individuals who can exceed client expectations by providing knowledgeable, friendly, and efficient service. It demands a high level of professionalism, attention to detail, and the ability to learn quickly. The Associate Banker should possess strong interpersonal skills, a desire to serve clients first, and an eagerness to support clients through technological banking solutions. This role offers an excellent opportunity for personal and career growth within a respected financial services company that values its employees and their contributions.