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Part-time 25 hour Concierge - Wright Farms (Bilingual Spanish speaking preferred)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Weekend Shifts
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Benefits

Bilingual stipend
Paid Time Off
Professional development opportunities
inclusive work environment
Employee Discounts
community engagement
flexible scheduling

Job Description

Anythink Libraries is a dynamic public library system serving Adams County, renowned for its innovative approach to community engagement and access to knowledge resources. With a focus on fostering creativity, education, and inclusion, Anythink Libraries offers welcoming spaces where residents can explore ideas, connect with technology, and participate in a variety of innovative programs. The library prides itself on its commitment to diversity, equity, and inclusion, ensuring all patrons feel supported and valued regardless of their backgrounds. Anythink Libraries is known for its progressive approach and vibrant community presence, making it a vital hub for learning and cultural enrichment within the county.

We are currently seeking a part-time Concierge to join our Branch Services business unit. This position offers an hourly wage of $18.00 plus eligibility for a bilingual stipend. As a Concierge at Anythink, you will play a pivotal role in shaping the patron experience. You are the friendly face greeting visitors as they step into our library, offering warm welcomes and reliable assistance. Your role blends customer service, technology support, and product promotion, making you an essential liaison between the library’s resources and its community. From assisting customers in navigating our collections and using self-checkout machines, to troubleshooting basic computer and copy center functions and recommending books, movies, and music, you will enrich our patrons' experience through meaningful interactions.

In addition to welcoming and supporting visitors, you will ensure that the library environment is clean, organized, and inviting. You’ll manage the experience zones, maintaining interactive displays and technology, and help coordinate library opening and closing procedures. Your role extends beyond the front desk as you answer phones, reserve meeting rooms, manage cash transactions, and assist in various programs and events. Your capacity to quickly understand customer needs and connect them with the right resources or staff members will be crucial.

As a Concierge, you embody the spirit of collaboration and continuous learning. You will actively participate in district committees, share ideas to improve services, and embrace professional development opportunities. Your enthusiasm and optimism will inspire a positive, fun, and engaging atmosphere within the library. This position requires physical stamina, as you will be on your feet and moving frequently, performing tasks that include lifting, pushing, and pulling. Evening and weekend shifts are part of the schedule, reflecting the library’s commitment to accessibility and community involvement.

At Anythink Libraries, you’re not just working a job — you are becoming an essential part of a mission to empower individuals and foster vibrant, inclusive communities. This role offers a unique chance to actively contribute to the transformation of library services, helping to make knowledge and culture accessible to all. We value creative, passionate individuals who are eager to make an impact and grow with us in a changing environment. Join us in helping people unlock the fuel and spark of unlimited ideas and opportunities through a welcoming and innovative library experience.

Job Requirements

  • High school degree
  • Some college preferred
  • Computer literacy with MS Office proficiency preferred
  • Library or bookstore experience preferred
  • Ability to stand, walk, crouch, stoop, squat, twist, and climb
  • Ability to push/pull objects up to 50 pounds and lift up to 25 pounds
  • Availability to work evening and weekend shifts
  • Strong customer service orientation
  • Good communication skills
  • Ability to handle cash responsibly

Job Qualifications

  • High school diploma
  • Some college preferred
  • Experience in a library or bookstore preferred
  • Proficiency with Microsoft Office preferred
  • Strong communication and interpersonal skills
  • Ability to assist customers with basic technology needs
  • Ability to work collaboratively in a team environment
  • Ability to engage customers with enthusiasm and warmth
  • Capability to learn and adapt in a dynamic setting
  • Experience with cash handling and reconciliation

Job Duties

  • Warmly welcome customers into the library and ensure a great experience and a fond farewell
  • Provide assistance to customers on the floor and in the stacks, helping them find books or use self-checkout services
  • Maintain a clean, tidy library environment and refresh displays regularly
  • Engage library customers in conversations about promotions, programs, and services
  • Handle opening and closing procedures for the library branch
  • Stock, clean, and maintain experience zones including technology and interactive components
  • Assist customers with basic computer needs including email and internet navigation
  • Register patrons for library cards, manage fees, process book requests, and assist in the copy center
  • Manage cash transactions, counting and reconciling cash balances
  • Support library programs and promotions as needed
  • Participate in district committees and contribute ideas for service improvement
  • Answer phones and reserve meeting rooms for patrons
  • Demonstrate integrity in all decisions and actions

Job Criteria

Experience

No experience required


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