Part Time (20 Hour) Associate Banker - (New Build) Medical Center Branch - Murfreesboro, TN
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Tuition Reimbursement
mental health support
Financial Coaching
Job Description
Chase is a leading financial services firm known for helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products and services. As a global banking institution, Chase prides itself on its commitment to customer-centric solutions and innovative technology. With a mission to foster engaged, lifelong relationships, Chase places its customers at the heart of everything it does. The company supports small businesses, nonprofits, and local communities by delivering comprehensive financial solutions designed to meet diverse needs. Chase offers a competitive total rewards package that includes a base salary dependent on role, experience, skill set, and location. Eligible roles may also receive commission-based pay or discretionary incentive compensation awarded based on individual achievements. Additional employee benefits include comprehensive health coverage, onsite wellness centers, retirement savings plans, backup childcare, tuition reimbursement, mental health support, and financial coaching.
Equal opportunity and inclusion are core values at Chase. The company embraces diversity by welcoming applicants from all backgrounds and providing accommodations for religious practices, disabilities, and mental health needs. The inclusive culture ensures that all employees feel valued and supported in their professional journey.
The role of Associate Banker is key within Chase’s Consumer & Community Banking division. This division provides banking services including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. The Consumer Banking group focuses on managing personal money through checking, savings, and credit card products combined with the latest banking technology. The team is recognized for leading U.S. credit card sales and deposit growth while receiving top marks in customer satisfaction. As an Associate Banker, you will represent Chase’s brand and culture by delivering exceptional hospitality and client service. Using cutting-edge financial technology alongside friendly and knowledgeable assistance, you will engage customers by greeting them, managing lobby traffic, and scheduling appointments.
Your responsibilities will include opening and servicing accounts with full compliance of regulatory and bank policies, educating clients on banking technology like the Chase Mobile App and ATMs, and building meaningful relationships by listening actively and sharing product knowledge to help customers meet their financial goals. The Associate Banker will also perform essential branch operations including managing cash devices such as the cash vault and ATM systems. The role requires a detail-oriented approach to banking processes while focusing on elevating the client experience through collaboration and genuine care.
This position offers the opportunity to grow professionally in a dynamic, team-oriented environment. Working at Chase means becoming part of a company that values integrity, innovation, and diversity, all while contributing to the financial well-being of a broad client base. By joining as an Associate Banker, you will not only advance your banking career but also play a vital role in delivering memorable financial experiences that make a positive impact on people’s lives.
Equal opportunity and inclusion are core values at Chase. The company embraces diversity by welcoming applicants from all backgrounds and providing accommodations for religious practices, disabilities, and mental health needs. The inclusive culture ensures that all employees feel valued and supported in their professional journey.
The role of Associate Banker is key within Chase’s Consumer & Community Banking division. This division provides banking services including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. The Consumer Banking group focuses on managing personal money through checking, savings, and credit card products combined with the latest banking technology. The team is recognized for leading U.S. credit card sales and deposit growth while receiving top marks in customer satisfaction. As an Associate Banker, you will represent Chase’s brand and culture by delivering exceptional hospitality and client service. Using cutting-edge financial technology alongside friendly and knowledgeable assistance, you will engage customers by greeting them, managing lobby traffic, and scheduling appointments.
Your responsibilities will include opening and servicing accounts with full compliance of regulatory and bank policies, educating clients on banking technology like the Chase Mobile App and ATMs, and building meaningful relationships by listening actively and sharing product knowledge to help customers meet their financial goals. The Associate Banker will also perform essential branch operations including managing cash devices such as the cash vault and ATM systems. The role requires a detail-oriented approach to banking processes while focusing on elevating the client experience through collaboration and genuine care.
This position offers the opportunity to grow professionally in a dynamic, team-oriented environment. Working at Chase means becoming part of a company that values integrity, innovation, and diversity, all while contributing to the financial well-being of a broad client base. By joining as an Associate Banker, you will not only advance your banking career but also play a vital role in delivering memorable financial experiences that make a positive impact on people’s lives.
Job Requirements
- High school diploma or GED equivalent
- Client service experience or comparable experience
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity
- Ability to quickly and accurately learn products, services, and procedures
Job Qualifications
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity
- Ability to quickly and accurately learn products, services, and procedures
- Client service experience or comparable experience
- High school diploma or GED equivalent
Job Duties
- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings
- Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements
- Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Job Criteria
Experience
No experience required
Job Location
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