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Parking Lot Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $13.00
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Work Schedule

Day Shifts
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Benefits

Participation in employee ownership program
Bonus opportunities
Consistent schedules
Medical insurance
Vision Insurance
Dental Insurance
401(k) Plan
Paid Time Off
Vacation pay
Paid holidays
training and professional development

Job Description

The Parking Spot is the largest near-airport parking company in the United States with over 25 years of experience in the industry. With more than 2,000 dedicated team members working across over 40 nationwide locations, the company has firmly established itself as a leader in providing convenient, safe, and customer-focused parking solutions. The organization proudly offers an Employee Ownership Program, giving every team member a direct financial stake in the company’s success. This ownership instills a strong sense of pride and responsibility among employees, reinforcing a commitment to delivering exceptional service to guests. The Parking Spot embraces diversity, equity, and inclusion, fostering a workplace where everyone is welcomed, supported, and valued. They actively work to ensure an environment free from discrimination, celebrated through the building of diverse teams and connections, reflecting the broader travel industry they serve.

The role of Parking Lot Coordinator at The Parking Spot is vital to the smooth running of daily operations at the parking facility. This full-time position works Wednesday through Sunday from 4am to 12pm and comes with a pay rate of $13 per hour along with regular bonus opportunities for eligible employees. The role’s primary responsibility is to ensure the efficient flow of parking lot operations while providing outstanding customer service throughout guests’ check-in and check-out experiences. The Coordinator serves as the face of the company on-site, greeting customers in a friendly and professional manner and providing answers and guidance about the facility, airport, and parking processes. This position includes monitoring the safety and security of the lot, observing for any concerns such as vehicle issues or potential hazards, and liaising with management and security personnel as needed.

Additional responsibilities may include managing surveillance camera systems, dispatching shuttle services to maintain optimal coverage, directing parking lot activities including shuttle movements and driver breaks, and cross-training for various frontline tasks under management direction. The role demands a high level of communication skills, physical stamina to stand for most of the shift and lift moderately heavy objects, and the ability to work in various weather conditions. It requires a valid driver’s license along with a clean driving record as critical qualifications. In exchange, The Parking Spot offers consistent scheduling, employee development opportunities, and a comprehensive benefits package for those eligible, including medical, dental, vision, 401(k) plans, paid time off, and holidays. The Parking Spot’s supportive culture, emphasis on professional growth, and inclusive values make this an attractive career opportunity for individuals seeking stability and growth in the transportation and customer service industries.

Job Requirements

  • High school education or equivalent
  • Previous customer service experience preferred
  • Valid driver’s license is required at all times
  • Currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
  • Ability to verbally communicate clearly in the English language for safety purposes
  • Ability to work in inclement weather
  • Ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation

Job Qualifications

  • High school education or equivalent
  • Previous customer service experience preferred
  • Valid driver’s license required at all times
  • Ability to verbally communicate clearly in English for safety purposes
  • Ability to work in inclement weather
  • Ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation

Job Duties

  • Greet each customer in a friendly and professional manner
  • Provide clear directions and answer guest questions about the facility, airport and our operations
  • Observe activities at the parking facility, including any issues with guest vehicles, trip hazards, etc. and report any suspicious activity to Management
  • May maintain and monitor surveillance camera system inside office communicating with on-duty security
  • May dispatch shuttles to maintain ample coverage at the facility and at the airport
  • Direct proper movement of parking lot activities including shuttle movement, shuttle driver breaks, and shuttle fueling schedules
  • Cooperate with all team members to provide the best possible service to all internal and external customers

Job Criteria

Experience

Entry Level (1-2 years)


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