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MinuteMan Car Wash logo

Parking Lot Concierge

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $16.00
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Work Schedule

Flexible
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Benefits

Bonus based on performance
Employee Discounts
flexible schedule
Paid Time Off
Annual review
Positive team environment
Closing on major holidays

Job Description

MinuteMan Car Wash is a reputable and customer-focused car wash service known for providing high-quality automotive cleaning and maintenance experiences. As an established company dedicated to customer satisfaction and operational excellence, MinuteMan Car Wash operates multiple locations that emphasize creating a welcoming and efficient environment for every customer. With a strong commitment to maintaining clean, organized facilities and delivering outstanding service, the company values team members who are proactive, organized, and guest-oriented. The work culture promotes growth opportunities within the organization, allowing employees to advance into roles such as Membership Sales & Service Representatives or leadership positions.

The Lot A... Show More

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • ability to stand for extended periods
  • dependable and punctual
  • ability to work flexible hours including weekends and holidays
  • ability to communicate clearly and effectively
  • ability to work outdoors in various weather conditions

Job Qualifications

  • Strong customer service skills with a friendly and approachable personality
  • ability to stay organized and calm in a fast-paced, busy environment
  • dependable work ethic and a team-oriented mindset
  • comfortable working outdoors in various weather conditions and standing for extended periods
  • effective communication skills to provide clear directions to customers
  • must understand the importance of lot flow, want to provide a great guest experience, and have the capacity to remain active and alert outdoors

Job Duties

  • Proactively welcome customers as they arrive and direct them to open vacuum stalls or the wash entrance
  • monitor and restock towel bins and cleaning solution bottles continuously throughout the shift
  • empty all trash receptacles in the vacuum and lot areas before they become full
  • keep the parking lot organized, sweeping up debris and ensuring the area is safe and presentable
  • answer basic questions about wash services and memberships, directing customers to an MSSR for sign-ups
  • assist customers with basic needs, such as help with vacuum hoses or locating specific site amenities
  • maintain a high level of alertness to prevent traffic congestion or safety hazards in the lot
  • follow and document lot-specific duties in the checklist app as instructed by the GM
  • collaborate with Wash Attendants and MSSRs to ensure a seamless handoff as cars move from the lot to the tunnel
  • maintain a positive and approachable demeanor even during high-volume periods or adverse weather
  • perform other lot-maintenance duties as assigned by management to support site operations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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