The Parking Spot logo

Parking Lot Cashier

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.87
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401(k)
Paid Time Off
Vacation pay
Paid holidays
Bonus opportunities
Employee ownership program

Job Description

The Parking Spot has established itself as the largest near-airport parking company in the United States, proudly operating over 40 locations nationwide and employing more than 2,000 dedicated team members. With a remarkable legacy spanning over 25 years, The Parking Spot not only focuses on delivering exceptional parking services to travelers but also places a strong emphasis on fostering a collaborative and rewarding workplace environment through its Employee Ownership Program. This program uniquely positions every team member as a stakeholder in the company’s success, thereby encouraging a shared commitment to excellence and customer satisfaction.

As a specialist in premium parking solutions, The Parking Spot thrives on providing convenience, security, and efficiency to customers who travel through major airports. The company’s core mission is to enhance the overall travel experience by minimizing the stress commonly associated with parking and transportation. Through ongoing investment in technology, team member development, and customer-centric services, The Parking Spot consistently raises industry standards, offering not just parking spaces but peace of mind to millions of travelers nationwide.

The role of Parking Guest Attendant (PGA) at The Parking Spot is vital to the day-to-day success of the company’s operations. This position is key to delivering outstanding customer service during critical customer interaction points such as check-in and check-out. PGAs serve as the front line ambassadors for the brand, greeting guests warmly, assisting with parking logistics, and ensuring a smooth, pleasant experience from start to finish. This role encompasses various responsibilities including supporting guests at entry and exit lanes, managing customer queries, facilitating use of the company’s advanced kiosk and mobile technologies, and collaborating closely with fellow team members to maintain a clean, organized, and efficient work environment.

The Parking Spot offers an evening only, part-time opportunity with a competitive pay rate starting at $17.87 per hour complemented by regular bonus opportunities. This role is ideal for individuals who have a passion for customer service and enjoy working in a dynamic, fast-paced environment. The company also provides training and professional development to help team members grow within their roles and potentially advance their careers.

Joining The Parking Spot means becoming part of a diverse and inclusive culture that values respect, equity, and community involvement. This commitment extends beyond customer service to creating a workplace where all employees feel supported and valued, fostering a positive and collaborative team atmosphere. The company celebrates diversity and is actively committed to fighting discrimination, ensuring every team member’s voice is heard and respected.

Furthermore, Parking Guest Attendants benefit from consistent schedules, eligibility for comprehensive health benefits including medical, vision, and dental coverage, a 401(k) plan, paid time off, vacation pay, and paid holidays. These benefits, along with instant job offers for standout candidates post-interview, make this position not only a job but a valuable career opportunity within a thriving and respected company in the travel industry.

Job Requirements

  • High school education or equivalent
  • previous customer service experience preferred
  • ability to verbally communicate clearly in the English language for safety purposes
  • ability to operate Apple technology products including iPhone and iPad tablets
  • comfortable using kiosk system and adapt to technology upgrades and changes
  • ability to work in inclement weather
  • ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation

Job Qualifications

  • High school education or equivalent
  • previous customer service experience preferred
  • ability to verbally communicate clearly in the English language for safety purposes
  • ability to operate Apple technology products including iPhone and iPad tablets
  • comfortable using kiosk system and adapt to technology upgrades and changes

Job Duties

  • Welcome and greet each guest in a friendly and professional manner
  • provide quick and pleasant assistance supporting guests at exit and entry lanes
  • answer telephones and assist customers using mobile devices while using our services
  • partner with all team members to provide the best guest experience
  • keep all Parking Guest Attendant work areas neat and clean
  • provide guests with information on the TPS Spot Club program
  • may cross-train for other frontline positions as directed by management
  • perform additional duties as reasonably requested by management

Job Criteria

Experience

Entry Level (1-2 years)


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