H-E-B Grocery logo

Parking Lot Attendant/Service Rep

Job Overview

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Compensation

Hourly
Range $15.50 - $1.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development

Job Description

This job opportunity is with a retail organization that prides itself on maintaining a clean, safe, and welcoming environment for its customers and employees. The company values customer service and operational efficiency, seeking individuals who are ready to contribute to a positive shopping experience through diligent work and attention to detail. Typically operating in the retail sector, the company requires a Service Representative specifically functioning as a Parking Lot Attendant. This position demands a proactive approach to maintaining the exterior areas of the store alongside assisting customers when needed.

As a Service Representative (Parking Lot Attendant), you will be integral to the smooth functioning of the store's exterior and customer service areas. Your primary responsibilities will include returning shopping carts from the parking lot to their designated areas, ensuring they are clean and free from debris. Maintaining the cleanliness and safety of the store's front landscape and parking area is a key function of this role. This includes picking up trash, sweeping, mopping, dusting, and power-washing baskets as needed. You will also relocate carts and parts baskets to facilitate department setups and manage the supply needs by communicating effectively with the Front End Manager.

Beyond sanitation and stocking, the role requires a customer-focused mindset to assist shoppers in locating merchandise and addressing any immediate needs they may have during their visit. This dual focus on both facility upkeep and customer service highlights the importance of versatility, physical stamina, and interpersonal skills. The position demands working in varied weather conditions, often involving standing, walking, bending, kneeling, and lifting up to 20 pounds. The organization emphasizes safety and expects employees to adhere to safety protocols and manage tasks within their physical capabilities.

The ideal candidate will thrive in a fast-paced retail environment, showing perseverance and commitment even in extreme temperatures. Prior experience is advantageous but not mandatory, with the company providing orientation and safety training. Employees in this role are seen as brand ambassadors who contribute to the store's overall atmosphere and customer satisfaction levels.

This is a full-time role that offers the chance to engage with customers and be part of a team committed to maintaining high standards of cleanliness and efficiency. While physical demands are a significant aspect of the job, the work environment is structured to support employees through reasonable accommodations as needed. This role was most recently revised in 2018, reflecting a continuous emphasis on safety, quality, and customer care.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to stand, walk, bend, kneel, pull, push, reach, squat, and lift up to 20 lbs frequently
  • Willingness to work outdoors in both hot and cold weather conditions
  • Ability to perform physical tasks in a fast-paced environment
  • Strong communication skills to interact effectively with customers and staff
  • Commitment to safety procedures and guidelines

Job Qualifications

  • Company orientation required
  • Basics of safety required
  • Ability to work hard in extreme temperatures required
  • Ability to work in a fast-paced environment required
  • Ability to work around customers and stay aware of their needs required

Job Duties

  • Collects carts from the parking lot
  • Removes trash from carts prior to returning to cart storage area
  • Cleans and picks up trash and debris from landscaping around the store
  • Maintains a clean environment in the front elevation of the store
  • Cleans, sweeps, mops, dusts, and maintains cleanliness and safety for entire store
  • Does carts and parts basket relocation and power-washing basket relocation for department setup
  • Performs red basket fill up and retrieval
  • Communicates supply needs to front end manager
  • Assists customers in locating merchandise
  • Performs duties with a total store mindset

Job Criteria

Experience

No experience required


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