
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
On-call
Benefits
Employee ownership program
Bonus opportunities
Consistent schedules
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
Vacation pay
Paid holidays
Training opportunities
Job Description
The Parking Spot is the largest near-airport parking company in the United States, with over 25 years of experience in the industry and a workforce of more than 2,000 dedicated team members across 40 nationwide locations. Known for its exceptional service and commitment to employee ownership, The Parking Spot fosters a strong culture of teamwork and customer satisfaction. Through its Employee Ownership Program, every team member has the opportunity to have a direct financial stake in the company’s success, aligning the interests of employees with the overall growth and reputation of the organization. This program empowers employees to contribute meaningfully to guest experiences and operational excellence, making The Parking Spot not only a leader in the parking industry but also a rewarding place to work.
The role of Parking Guest Attendant (PGA) is vital to the daily operations at The Parking Spot. PGAs serve as the first and last point of contact for guests during their check-in and check-out processes, ensuring that every visitor receives friendly and professional service. This role demands strong interpersonal skills, attention to detail, and a proactive approach to customer service. PGAs work in varied environments, often outdoors, and must be comfortable adapting to changing weather conditions. The position is on-call with all shift options available, offering a pay rate of $15 per hour with regular bonus opportunities. This opportunity is ideal for individuals who value teamwork, enjoy interacting with diverse guests, and seek a dynamic work environment.
In addition to hands-on guest service, PGAs are responsible for supporting operational tasks such as answering telephones, assisting customers with mobile device usage, maintaining clean work areas, and promoting The Parking Spot’s loyalty program. The company also offers opportunities for cross-training and professional growth, acknowledging the importance of developing versatile frontline team members. Eligible employees benefit from comprehensive medical, vision, and dental plans, 401(k) retirement savings, paid time off, vacation pay, and paid holidays. Consistent scheduling and potential immediate job offers for standout candidates further enhance the attraction of this position.
The Parking Spot’s commitment to diversity, equity, and inclusion is reflected in its welcoming work environment where differences are celebrated, and all employees and customers are treated with dignity and respect. Embracing a culture of continuous learning and improvement, The Parking Spot encourages applicants who share its values and dedication to service excellence to join the team and contribute to an inclusive, respectful, and thriving workplace.
The role of Parking Guest Attendant (PGA) is vital to the daily operations at The Parking Spot. PGAs serve as the first and last point of contact for guests during their check-in and check-out processes, ensuring that every visitor receives friendly and professional service. This role demands strong interpersonal skills, attention to detail, and a proactive approach to customer service. PGAs work in varied environments, often outdoors, and must be comfortable adapting to changing weather conditions. The position is on-call with all shift options available, offering a pay rate of $15 per hour with regular bonus opportunities. This opportunity is ideal for individuals who value teamwork, enjoy interacting with diverse guests, and seek a dynamic work environment.
In addition to hands-on guest service, PGAs are responsible for supporting operational tasks such as answering telephones, assisting customers with mobile device usage, maintaining clean work areas, and promoting The Parking Spot’s loyalty program. The company also offers opportunities for cross-training and professional growth, acknowledging the importance of developing versatile frontline team members. Eligible employees benefit from comprehensive medical, vision, and dental plans, 401(k) retirement savings, paid time off, vacation pay, and paid holidays. Consistent scheduling and potential immediate job offers for standout candidates further enhance the attraction of this position.
The Parking Spot’s commitment to diversity, equity, and inclusion is reflected in its welcoming work environment where differences are celebrated, and all employees and customers are treated with dignity and respect. Embracing a culture of continuous learning and improvement, The Parking Spot encourages applicants who share its values and dedication to service excellence to join the team and contribute to an inclusive, respectful, and thriving workplace.
Job Requirements
- high school education or equivalent
- previous customer service experience preferred
- ability to verbally communicate clearly in the English language for safety purposes
- ability to operate Apple technology products including iPhone, iPad tablets
- comfortable using kiosk system and adapt to technology upgrades and changes
- ability to work in inclement weather
- ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation
Job Qualifications
- high school education or equivalent
- previous customer service experience preferred
- ability to verbally communicate clearly in the English language for safety purposes
- ability to operate Apple technology products including iPhone, iPad tablets
- comfortable using kiosk system and adapt to technology upgrades and changes
- ability to work in inclement weather
- ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation
Job Duties
- welcome and greet each guest in a friendly and professional manner
- provide quick and pleasant assistance supporting guests at exit and entry lanes
- answer telephones and assist customers using mobile devices while using our services
- partner with all team members to provide the best guest experience
- keep all Parking Guest Attendant work areas neat and clean
- provide guests with information on the TPS Spot Club program
- may cross-train for other frontline positions as directed by management
- perform additional duties as reasonably requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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