The Parking Spot logo

Parking Guest Attendant

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Rotating Shifts
On-call
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401(k) Plan
Paid Time Off
Vacation pay
Paid holidays

Job Description

The Parking Spot is a leading near-airport parking company in the United States with over 25 years of experience in delivering high-quality parking services. With more than 2,000 dedicated team members across over 40 nationwide locations, The Parking Spot has established itself as a trusted and reliable partner for travelers seeking convenient airport parking solutions. The company prides itself on its Employee Ownership Program, which allows every team member to have a direct financial stake in the success and growth of The Parking Spot. This unique approach fosters a culture of teamwork, pride, and accountability, ensuring that each employee is committed to providing the best possible service to guests.

At The Parking Spot, the focus is not only on meeting customer expectations but exceeding them through exceptional service and professionalism. The company is passionate about creating a supportive and inclusive work environment where diversity and employee development are highly valued. With consistent schedules and numerous training and professional development opportunities, The Parking Spot is committed to the growth and well-being of its employees.

The role of Parking Guest Attendant (PGA) is vital to the smooth operation of The Parking Spot's services. PGAs are the frontline representatives who interact directly with guests during the check-in and check-out processes, ensuring that every visitor experiences a warm welcome and efficient service. This position requires a friendly and professional demeanor, clear communication skills, and the ability to assist guests with various needs including using mobile devices or kiosks. PGAs work collaboratively with other team members to maintain clean and organized work areas and consistently provide up-to-date information about company programs such as the TPS Spot Club.

This is an on-call position available across all shifts, offering a pay rate of $15 per hour plus regular bonus opportunities for those eligible. The Parking Spot encourages standout candidates by offering instant conditional job offers following interviews, streamlining the hiring process for those who show the right qualities. Eligible employees can also benefit from medical, dental, vision, and 401(k) plans alongside paid time off, vacation pay, and paid holidays. The company believes in not only accepting but celebrating differences within its workforce, fostering a diverse and equitable workplace where all employees feel supported and valued. Applying to join The Parking Spot team means becoming part of a company that prioritizes dignity, respect, and inclusion across every level of its operations.

Job Requirements

  • High school education or equivalent
  • Previous customer service experience preferred
  • Ability to verbally communicate clearly in the English language for safety purposes
  • Ability to operate Apple technology products including iPhone and iPad tablets
  • Comfortable using kiosk system and adapt to technology upgrades and changes
  • Ability to work in inclement weather
  • Ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation

Job Qualifications

  • High school education or equivalent
  • Previous customer service experience preferred
  • Ability to verbally communicate clearly in the English language for safety purposes
  • Ability to operate Apple technology products including iPhone and iPad tablets
  • Comfortable using kiosk system and adapt to technology upgrades and changes
  • Ability to work in inclement weather
  • Ability to stand for most of the shift and safely lift up to 30 pounds with or without accommodation

Job Duties

  • Welcome and greet each guest in a friendly and professional manner
  • Provide quick and pleasant assistance supporting guests at exit and entry lanes
  • Answer telephones and assist customers using mobile devices while using our services
  • Partner with all team members to provide the best guest experience
  • Keep all Parking Guest Attendant work areas neat and clean
  • Provide guests with information on the TPS Spot Club program
  • May cross-train for other frontline positions as directed by management
  • Perform additional duties as reasonably requested by Management

Job Criteria

Experience

Entry Level (1-2 years)


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