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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Car allowance
flexible schedule
Part-time employment
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional and memorable experiences for its customers. With a strong commitment to customer service, Towne Park operates in the parking and hospitality industry, focusing on delivering compassionate, efficient, and professional service to millions of patients, visitors, and guests it serves across multiple locations. The company takes pride in fostering a positive work environment where employees are encouraged to make a meaningful impact by brightening the days of guests, clients, and co-workers alike through their attentive service and warm demeanor. Towne Park values every interaction and sees each smile as... Show More
Job Requirements
- High school diploma or general education degree
- Must be at least 18 years of age and be able to pass a criminal background check, motor vehicle record and drug screen
- Must have valid Driver’s license issued from the state in which they work and reside
- One to three months related experience and/or training or equivalent combination of education and experience
- General knowledge of parking garage policies
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand a multiple tiered rate system
Job Qualifications
- High school diploma or general education degree
- Must be at least 18 years of age and be able to pass a criminal background check, motor vehicle record and drug screen
- Must have valid Driver’s license issued from the state in which they work and reside
- One to three months related experience and/or training or equivalent combination of education and experience
- General knowledge of parking garage policies
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand a multiple tiered rate system
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
- Addresses guests using last names when appropriate
- Maintains accuracy and composure while under pressure
- Appropriately uses the salutation of the day and welcomes guests to the location
- Uses proper Towne Park phone etiquette
- Assists guests with directions and all other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Assists guests in using all self-parking equipment including instruction, room key use and payment terminals
- Identifies and collects revenue for all vehicles
- Completes accurate cash drop slips and cash drop envelopes
- Completes the shift report and other shift paperwork with detail and accuracy
- Reconciles revenue and tickets at the end of every shift
- Determines guest charges and processes payments via cash, credit, or direct billing
- Accurately categorizes tickets for audit purposes
- Collects and reconciles revenue accurately and furnishes payment receipts
- Completes accurate and timely shift reports
- Follows all standard operating procedures related to cash banks
- Operates equipment, including registers, gates, and credit card machines
- Obtains information about daily events and rates to be charged
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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