Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Car allowance
flexible schedule
Part-time employment
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional and memorable experiences for its customers. With a strong commitment to customer service, Towne Park operates in the parking and hospitality industry, focusing on delivering compassionate, efficient, and professional service to millions of patients, visitors, and guests it serves across multiple locations. The company takes pride in fostering a positive work environment where employees are encouraged to make a meaningful impact by brightening the days of guests, clients, and co-workers alike through their attentive service and warm demeanor. Towne Park values every interaction and sees each smile as a sign of success and fulfillment in its mission to provide top-tier hospitality services.
Towne Park is currently seeking a Parking Concierge, a vital role within the company, tasked with ensuring an outstanding guest experience at self-parking garages or lots within a specific district. This position is part-time with a flexible weekend schedule, offering an hourly wage of $16, alongside a car allowance or reimbursement to assist with travel between multiple work locations. This role involves greeting self-parking guests warmly and professionally, guiding them through the use of parking equipment, providing directions, and offering relevant information about the location and its amenities. The Parking Concierge is also responsible for handling revenue collection accurately and efficiently, including reconciling cash and processing various forms of payment such as cash, credit, or direct billing.
The role demands a high level of professionalism, friendliness, and efficiency. The Parking Concierge must maintain a calm and composed demeanor under pressure, provide clear and courteous communication, and uphold Towne Park's standards in guest relations and operational procedures. This position requires someone who is reliable, detail-oriented, and able to perform independently with minimal supervision while adhering to established guidelines and policies. Physical demands include the ability to stand or sit for extended periods and occasionally exert force when moving objects. Work environments vary from outdoor weather conditions to climate-controlled facilities, requiring adaptability. Towne Park supports reasonable accommodations for individuals with disabilities to perform essential functions.
The Parking Concierge is an excellent opportunity for individuals seeking a part-time role in a customer-focused environment where they can contribute to enhancing visitor experiences. The company provides a supportive workplace culture, benefits, including car allowance, and opportunities to interact with a diverse clientele. This role is ideal for candidates with requisite qualifications such as a high school diploma or GED, valid driver’s license, and passing background checks. Prior experience in related fields and knowledge of parking policies, combined with strong communication and customer service skills, will be advantageous. By joining Towne Park, employees become part of a team that emphasizes making a difference daily by creating smiles and exceptional service moments that resonate with guests and colleagues alike.
Towne Park is currently seeking a Parking Concierge, a vital role within the company, tasked with ensuring an outstanding guest experience at self-parking garages or lots within a specific district. This position is part-time with a flexible weekend schedule, offering an hourly wage of $16, alongside a car allowance or reimbursement to assist with travel between multiple work locations. This role involves greeting self-parking guests warmly and professionally, guiding them through the use of parking equipment, providing directions, and offering relevant information about the location and its amenities. The Parking Concierge is also responsible for handling revenue collection accurately and efficiently, including reconciling cash and processing various forms of payment such as cash, credit, or direct billing.
The role demands a high level of professionalism, friendliness, and efficiency. The Parking Concierge must maintain a calm and composed demeanor under pressure, provide clear and courteous communication, and uphold Towne Park's standards in guest relations and operational procedures. This position requires someone who is reliable, detail-oriented, and able to perform independently with minimal supervision while adhering to established guidelines and policies. Physical demands include the ability to stand or sit for extended periods and occasionally exert force when moving objects. Work environments vary from outdoor weather conditions to climate-controlled facilities, requiring adaptability. Towne Park supports reasonable accommodations for individuals with disabilities to perform essential functions.
The Parking Concierge is an excellent opportunity for individuals seeking a part-time role in a customer-focused environment where they can contribute to enhancing visitor experiences. The company provides a supportive workplace culture, benefits, including car allowance, and opportunities to interact with a diverse clientele. This role is ideal for candidates with requisite qualifications such as a high school diploma or GED, valid driver’s license, and passing background checks. Prior experience in related fields and knowledge of parking policies, combined with strong communication and customer service skills, will be advantageous. By joining Towne Park, employees become part of a team that emphasizes making a difference daily by creating smiles and exceptional service moments that resonate with guests and colleagues alike.
Job Requirements
- High school diploma or general education degree
- Must be at least 18 years of age and be able to pass a criminal background check, motor vehicle record and drug screen
- Must have valid Driver’s license issued from the state in which they work and reside
- One to three months related experience and/or training or equivalent combination of education and experience
- General knowledge of parking garage policies
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand a multiple tiered rate system
Job Qualifications
- High school diploma or general education degree
- Must be at least 18 years of age and be able to pass a criminal background check, motor vehicle record and drug screen
- Must have valid Driver’s license issued from the state in which they work and reside
- One to three months related experience and/or training or equivalent combination of education and experience
- General knowledge of parking garage policies
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand a multiple tiered rate system
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
- Addresses guests using last names when appropriate
- Maintains accuracy and composure while under pressure
- Appropriately uses the salutation of the day and welcomes guests to the location
- Uses proper Towne Park phone etiquette
- Assists guests with directions and all other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Assists guests in using all self-parking equipment including instruction, room key use and payment terminals
- Identifies and collects revenue for all vehicles
- Completes accurate cash drop slips and cash drop envelopes
- Completes the shift report and other shift paperwork with detail and accuracy
- Reconciles revenue and tickets at the end of every shift
- Determines guest charges and processes payments via cash, credit, or direct billing
- Accurately categorizes tickets for audit purposes
- Collects and reconciles revenue accurately and furnishes payment receipts
- Completes accurate and timely shift reports
- Follows all standard operating procedures related to cash banks
- Operates equipment, including registers, gates, and credit card machines
- Obtains information about daily events and rates to be charged
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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