SP Plus Corporation logo

Parking Concierge & Customer Support - Flexible Hours

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
401k plan
Paid Time Off
Employee Discounts
retirement savings plan
Health Insurance
Dental Insurance

Job Description

SP Plus Corporation is a leading provider of parking management services, offering innovative solutions across the United States. Known for its commitment to quality and customer satisfaction, the company manages parking facilities with a focus on seamless user experiences through automated and technology-driven systems. SP Plus supports various customers at airports, hospitals, shopping centers, and government facilities with the goal of enhancing accessibility and convenience through effective parking solutions. As a well-established company in the parking industry, SP Plus combines advanced technology with dedicated customer service to maintain high standards across its locations.

This job opening is for a role based in Chicago, where the employee will be responsible for assisting customers with payment processes at automated parking facilities. The position involves managing the daily basics of the facility, ensuring smooth operation through the use of technology, and fostering a positive environment for clients. The role includes leadership responsibilities to oversee program initiatives designed to improve client satisfaction, which is a core priority for SP Plus. Maintaining cleanliness and the overall maintenance of the site will also fall under the scope of this position.

This is an hourly position paying $20 per hour, which makes it a competitive opportunity for individuals seeking a role that combines customer interaction with technology and operational management. Employment at SP Plus offers a supportive company culture which emphasizes employee growth, safety, and community engagement. Candidates will need to have a high school diploma and some familiarity with technological applications is preferred to excel in this role. Additionally, a valid driver's license is necessary as part of the job requirements.

Job Requirements

  • High school diploma or equivalent
  • experience with technology preferred
  • valid driver’s license
  • ability to manage day-to-day operations
  • strong customer service orientation
  • excellent communication skills
  • availability to work in Chicago

Job Qualifications

  • High school diploma or equivalent
  • experience with technology preferred
  • customer service experience advantageous
  • ability to lead client satisfaction initiatives
  • strong communication skills
  • basic problem-solving abilities

Job Duties

  • Assist customers with payment processes at automated parking facilities
  • manage day-to-day activities of the parking site
  • lead client satisfaction programs to enhance service quality
  • maintain cleanliness and upkeep of the parking area
  • support the use and troubleshooting of automated systems
  • ensure compliance with company policies and safety regulations
  • report operational issues to management

Job Criteria

Experience

Entry Level (1-2 years)


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