Parking Cashier Colorado Municipal Airport

Colorado Springs, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $15.16

Work Schedule

Fixed Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

401(k) Plan

Employee assistance program

Job Description

Reimagined Parking is a leading and nationally recognized parking solutions provider dedicated to delivering exceptional service and innovative technology across North America. The company encompasses a family of trusted operating companies including Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One. Together, they manage over 2,500 high-density parking facilities in 275 cities, processing 34 million digital transactions annually. With a workforce of 6,500 employees, Reimagined Parking prioritizes the people who drive their success by fostering a positive and inclusive culture where excellence and teamwork are paramount. The company values diversity, equity, and compliance with employment laws, positioning itself as an equal opportunity employer standing against any form of discrimination. It offers competitive pay, comprehensive benefits, and opportunities for career growth in a supportive environment.

The Parking Cashier position at Colorado Municipal Airport offers a responsible and customer-focused role vital to the smooth operation of a key parking location. This role requires someone organized and detail-oriented to perform accurate cash and electronic transactions while ensuring excellent customer service from start to finish. The shift runs from Thursday to Sunday, 2:30 pm to 12:30 am, with a competitive wage of $15.16 per hour. The Cashier will handle ticketing processes, cash drawer management, and precise balancing of daily cash and payment receipts, all while maintaining a secure, clean, and welcoming environment for guests. This role is critical in maintaining compliance with company policies, cash-handling procedures, and safety standards. The successful candidate will work closely with team members and management to deliver a seamless parking experience, support customer inquiries and complaints, and uphold high professional standards in communication and appearance. The position also involves upkeep of the cashier booth, ensuring all signage and equipment are free from damage, and performing routine safety checks around the parking lot.

Reimagined Parking offers a robust benefits package including paid time off, health plans, life and disability insurance, 401(k) plan with employer match, employee assistance programs, and parental leave options, reflecting the company’s commitment to employee well-being. This role presents an excellent opportunity for individuals who thrive in fast-paced environments and excel in customer interaction while maintaining accuracy and operational responsibility. The company also complies with applicable equal employment opportunity legislation and participates in the E-Verify program for employment eligibility verification. This clear structure and supportive environment ensure team members are set up for success during their tenure at Reimagined Parking.

Job Requirements

Must be at least 18 years of age
Must successfully pass a background check, in accordance with company policy and applicable laws
Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security
Must comply with company policies and safety standards
Ability to work Thursday through Sunday, 2:30 pm to 12:30 am shift

Job Qualifications

High school diploma or equivalent
Previous customer service experience preferred
Previous cash-handling experience is an asset
Excellent customer service and interpersonal communication skills
Ability to communicate clearly and professionally with guests
Strong attention to detail and accuracy
Basic math and cash-handling skills
Ability to learn quickly and make sound decisions in a fast-paced environment

Job Duties

Accurately process cash, credit card, and other payment transactions
Maintain organized cash drawer and tickets at all times
Prepare cash control and summary sheets neatly and accurately
Report all cash overages and shortages promptly
Ensure adequate change is available throughout the shift
Complete shift and daily reconciliations of receipts, cash, and charges
Perform revenue drops following location-specific procedures
Secure all funds and control documents in deposit bags prior to deposit
Greet and depart guests in a friendly, courteous, and professional manner
Provide exceptional customer service by being pleasant, helpful, and solution-oriented
Resolve customer complaints quickly and efficiently, escalating when necessary
Answer guest questions and provide clear information regarding parking procedures
Communicate respectfully and professionally with guests, clients, and teammates
Issue and/or collect visitor parking tickets
Match visitor ticket forms when original tickets cannot be located
Assist guests entering or exiting the property
Answer telephone calls promptly and courteously, when required
Maintain a clean, orderly, and safe cashier booth and surrounding work area
Clean and organize the interior of the booth and booth windows
Ensure signage and equipment are clean and free of vandalism or graffiti
Walk the parking lot to pick up trash and replace garbage liners as needed
Ensure supplies are stocked, properly stacked, and organized
Maintain a safe and secure work environment at all times
Lock windows and doors and secure cash if leaving the booth for any reason
Report all accidents, incidents, suspicious activity, or safety concerns immediately
Adhere to all company policies, procedures, and safety standards
Follow Reimagined Parking dress code and grooming standards
Ensure punctuality and accurate timecard punches at the start and end of each shift