Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule

Job Description

SP+, a Metropolis company, is a leading artificial intelligence company specializing in innovative solutions for everyday challenges. With a focus on computer vision technology, SP+ has revolutionized the parking industry by enabling checkout-free parking experiences that eliminate the need for tickets, machines, apps, or credit cards. Customers can simply drive in and drive out, saving time and enhancing convenience. This breakthrough technology is part of SP+'s commitment to making everyday experiences seamless and stress-free for millions of people.

As the largest parking network in America, SP+ operates with a workforce exceeding 23,000 employees and manages over 4,000 locations spread across North America and Europe. This considerable presence showcases the company's dedication to powering mobility while continuously pushing the boundaries of technology and customer service. The company's overarching mission is to reinvent parking by integrating advanced technology with user-centric services because parking impacts everyone and occurs everywhere. Looking toward the future, SP+ aims to expand its checkout-free experiences beyond parking, applying its technological expertise to transform other aspects of daily life. Their vision is to create remarkable living, working, and playing environments where time—the most valuable asset—is preserved and enhanced.

The role of an SP+ Cashier is vital to delivering the company’s promise of making every moment matter. The cashier's primary responsibility is to create an efficient, stress-free, and enjoyable experience for every customer interacting with SP+ parking services. This position involves handling payment transactions for parking services, managing cash securely, and providing excellent customer service. Paying close attention to detail, cashiers ensure smooth traffic flow through parking facilities and address any customer questions or concerns promptly. They serve frontline functions such as greeting customers, performing cash register operations, issuing receipts or tickets, and accurately computing parking fees.

Additionally, the SP+ Cashier supports facility operations by maintaining booth cleanliness, managing supplies, and recording transaction logs. They act as a knowledgeable resource by answering telephone inquiries, giving directions, and helping resolve customer concerns. Flexibility in scheduling is essential, as shift needs may vary, including possible requirements to work weekends or evenings. SP+ emphasizes a culture of respect and kindness, expecting cashiers to treat every customer interaction as an opportunity to embody the SP+ Promise. This role demands reliability, attention to accuracy in cash handling, and the ability to maintain composure while addressing customer issues.

SP+ values diversity and inclusion and is committed to equal employment opportunities without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or any other protected class. The company enforces a strict anti-harassment and anti-retaliation policy, fostering a workplace where every employee can thrive. Moreover, SP+ utilizes automated employment decision tools (AEDTs) to ensure objective evaluation of candidates based on job qualifications, enhancing fairness and transparency in hiring.

This opportunity is based in Sioux Falls, SD, and offers prospective cashiers the chance to join a forward-thinking company dedicated to reshaping parking and mobility experiences. Individuals passionate about customer service, cash handling, and contributing to a technology-driven environment will find this role rewarding. Working as an SP+ Cashier allows you to be part of a large, innovative organization that values your contribution toward making everyday moments easier and more enjoyable for customers.

Job Requirements

  • Availability to work varied shifts including evenings and weekends
  • Valid state-issued driver’s license if driving company vehicle is required
  • Acceptable driving record if driving on company business
  • Ability to sit for extended periods and use hands to handle controls
  • Ability to occasionally walk and maintain close vision
  • Ability to handle physical demands as described
  • Willingness to comply with company policies and procedures
  • Capability to maintain confidentiality and security of cash
  • Commitment to equal opportunity employment policies

Job Qualifications

  • Less than high school education or equivalent
  • Up to one month related experience or training
  • Ability to perform basic arithmetic including making change
  • Ability to read and comprehend simple instructions and correspondence
  • Ability to write simple correspondence
  • Strong verbal communication skills for customer interaction
  • Ability to apply common sense to follow written or oral instructions
  • Ability to handle standard problem-solving in routine situations
  • Ability to use clock (standard/military time), calculator, or credit card machine
  • Ability to maintain pleasant demeanor on phone and with public
  • Ability to respond effectively to customer problems or complaints

Job Duties

  • Treat each customer with respect and kindness
  • Be punctual, in uniform, and ready to assist
  • Count beginning bank of revenue accurately
  • Collect cash and maintain cash security
  • Make change and issue receipts or tickets
  • Compute and re-compute bills from parking tickets
  • Operate cash register and calculate transaction cost
  • Quote prices for parking services
  • Give directions to city locations
  • Complete lost ticket forms
  • Resolve customer complaints or escalate as needed
  • Answer telephone promptly and courteously
  • Maintain cleanliness of booth and surrounding area
  • Conduct inventory checks of supplies and work aids
  • Verify shift transaction logs against revenue on hand
  • Compile bank of collected revenue as required
  • Record shift transactions and prepare reports
  • Perform other assigned duties by supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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