Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $17.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
parking privileges
Career development opportunities
Job Description
OhioHealth is a comprehensive, not-for-profit health system rooted in a belief system that champions wellness and the lifelong partnership between health and expert guidance. Recognized for its commitment to quality care, patient support, and community service, OhioHealth prioritizes well-being as a core value. The health system fosters an environment where employees are encouraged to learn, grow, and develop their careers while making meaningful contributions to community health. With a focus on safety, quality, and efficiency, OhioHealth operates in a manner that values every patient and associates' experience, aiming to inspire hope and empower individuals to achieve healthier lives.
The role of Parking Attendant at OhioHealth is vital as it represents the first and last impression patients have of the facility. This position offers a unique blend of responsibilities including shuttle driving, valet services, and guest assistance. As the initial point of contact often seen by visitors, associates, and patients, the Parking Attendant plays a key role in ensuring a welcoming, efficient, and safe arrival and departure experience. The Parking Attendant will undergo extensive training in shuttle operations and valet procedures to provide exemplary service that aligns with the high standards of this health system.
In the shuttle driving capacity, attendants greet and assist customers, drive safely adhering to traffic laws, complete vehicle-related documentation accurately, and manage the cleanliness and safety of shuttle vehicles. They are also responsible for assisting customers with mobility challenges using appropriate lifting equipment.
Valet attendants perform similar customer service tasks, including greeting customers, assisting them out of vehicles, safely parking vehicles, tracking vehicle locations, and managing valet areas with an emphasis on cleanliness and compliance with hospital property policies. Additionally, valet attendants handle financial transactions related to valet services with accuracy and integrity.
The position demands a high level of safety awareness, professionalism, and attention to detail. Attendants may also be asked to cover other parking service functions such as maintenance or office duties as needed, fostering teamwork and operational efficiency. The role is scheduled for 40 hours per week, primarily during day shifts, and requires a commitment to ongoing learning and engagement within a dynamic, patient-focused healthcare environment.
The role of Parking Attendant at OhioHealth is vital as it represents the first and last impression patients have of the facility. This position offers a unique blend of responsibilities including shuttle driving, valet services, and guest assistance. As the initial point of contact often seen by visitors, associates, and patients, the Parking Attendant plays a key role in ensuring a welcoming, efficient, and safe arrival and departure experience. The Parking Attendant will undergo extensive training in shuttle operations and valet procedures to provide exemplary service that aligns with the high standards of this health system.
In the shuttle driving capacity, attendants greet and assist customers, drive safely adhering to traffic laws, complete vehicle-related documentation accurately, and manage the cleanliness and safety of shuttle vehicles. They are also responsible for assisting customers with mobility challenges using appropriate lifting equipment.
Valet attendants perform similar customer service tasks, including greeting customers, assisting them out of vehicles, safely parking vehicles, tracking vehicle locations, and managing valet areas with an emphasis on cleanliness and compliance with hospital property policies. Additionally, valet attendants handle financial transactions related to valet services with accuracy and integrity.
The position demands a high level of safety awareness, professionalism, and attention to detail. Attendants may also be asked to cover other parking service functions such as maintenance or office duties as needed, fostering teamwork and operational efficiency. The role is scheduled for 40 hours per week, primarily during day shifts, and requires a commitment to ongoing learning and engagement within a dynamic, patient-focused healthcare environment.
Job Requirements
- Valid driver’s license issued by the state
- driver’s record must have four points or less
- ability to drive a standard transmission vehicle
- completion and demonstration of competency in basic driving safety and both automatic and standard vehicle training within 90 days
- no degree or diploma required
- at least two years of customer service experience
- availability to work 40 hours per week during day shifts
- physical ability to assist customers with mobility issues
- willingness to maintain clean and orderly shuttle and valet areas
- ability to handle monetary transactions responsibly.
Job Qualifications
- High school diploma or GED preferred
- two years of customer service experience
- valid state driver’s license
- ability to drive both automatic and standard transmission vehicles
- demonstrated competency in basic driving safety and vehicle operation
- ability to perform basic vehicle maintenance checks
- strong customer service and communication skills
- ability to assist customers with mobility challenges
- capacity to maintain cleanliness and order in assigned areas
- proficiency in handling financial transactions accurately
- ability to work collaboratively with team members
- adherence to safety and regulatory standards.
Job Duties
- Greet all customers boarding the shuttle and provide friendly, professional service
- safely drive customers to their destination while maintaining comfort and adhering to traffic laws
- complete all documentation including log sheets and vehicle checklists
- report maintenance concerns and any damages or accidents promptly
- assist customers with mobility issues using appropriate techniques and equipment
- keep shuttles and valet entry areas clean
- monitor and enforce rules in valet areas such as prohibiting smoking on hospital property
- proactively assist customers with parking and finding their way
- safely park and retrieve customers’ vehicles while tracking all vehicles accurately
- manage financial transactions related to valet services
- cover other parking functions as needed including office, shuttle, booth, or maintenance
- uphold safety, quality, and efficiency standards as a High Reliability Organization (HRO).
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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