
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $20.00
Work Schedule
Standard Hours
Benefits
Sick time pay
401(k) program with employer match
Employee assistance program
Tuition Reimbursement
Employee Referral Bonus
hotel discounts
Restaurant Discounts
Job Description
The Stanley Hotel, nestled in the breathtaking Rocky Mountains of Estes Park, Colorado, is a historic and iconic establishment renowned for its timeless elegance, panoramic views, and captivating legacy. For over a century, The Stanley has inspired artists, writers, and adventurers alike, solidifying its status as a luxury mountain retreat that seamlessly blends grandeur with a touch of mystery. The hotel is not only famous for its rich American pop culture presence but also for its exceptional hospitality and unique mountain experience. Estes Park itself serves as the gateway to Rocky Mountain National Park, providing guests with year-round opportunities for outdoor adventures, wildlife encounters, and an engaging arts and cultural landscape. The Stanley embraces the spirit of exploration and offers a distinctive environment for guests and employees alike, embodying a seamless mix of historic charm and contemporary luxury.
At Sage Hospitality Group, the company behind The Stanley Hotel, the mission is to "make the ordinary extraordinary." The Stanley stands as a shining example of this philosophy, offering guests unforgettable experiences that honor both the past and bold future of this unparalleled destination. The role of Valet Attendant at The Stanley Hotel is both vital and dynamic, combining practical operational duties with superior customer service. Under general supervision, the Valet Attendant plays a crucial role in enhancing guest satisfaction by providing timely, courteous valet services. Responsibilities include greeting guests arriving at the hotel in all forms of transportation, assisting with luggage retrieval, noting and reporting any existing vehicle damage, and ensuring that guests understand valet parking procedures and fees.
Additionally, the Valet Attendant supports the Doorman by escorting guests into the lobby for registration and offers valuable local information about hotel services, transportation, and nearby attractions. The role demands professionalism, courtesy, and the ability to promptly respond to guest needs and inquiries. Physically, this role is demanding, requiring the ability to stand, walk, lift, and carry items up to 65 pounds throughout the shift. The Valet Attendant must be capable of driving both automatic and manual vehicles safely and efficiently, with a valid driver's license and an acceptable driving record according to the company’s insurance requirements.
The Stanley Hotel provides an enriching work environment where employees are part of a legacy that intertwines hospitality excellence with the natural beauty of the Rocky Mountains. This position offers opportunities to engage with guests from diverse backgrounds in a captivating travel destination, contributing directly to the overall guest experience. Alongside the daily responsibilities, The Stanley offers benefits including eligibility for sick time pay, participation in a 401(k) plan with employer matching, employee assistance programs, tuition reimbursement, and generous discounts on hotels, restaurants, and more. Employees can also participate in an employee referral bonus program with rewards of up to $1,000 per referral. This is a fantastic opportunity for individuals who thrive in a fast-paced, guest-focused environment and have a passion for delivering exceptional service in a setting rich with history and natural beauty.
At Sage Hospitality Group, the company behind The Stanley Hotel, the mission is to "make the ordinary extraordinary." The Stanley stands as a shining example of this philosophy, offering guests unforgettable experiences that honor both the past and bold future of this unparalleled destination. The role of Valet Attendant at The Stanley Hotel is both vital and dynamic, combining practical operational duties with superior customer service. Under general supervision, the Valet Attendant plays a crucial role in enhancing guest satisfaction by providing timely, courteous valet services. Responsibilities include greeting guests arriving at the hotel in all forms of transportation, assisting with luggage retrieval, noting and reporting any existing vehicle damage, and ensuring that guests understand valet parking procedures and fees.
Additionally, the Valet Attendant supports the Doorman by escorting guests into the lobby for registration and offers valuable local information about hotel services, transportation, and nearby attractions. The role demands professionalism, courtesy, and the ability to promptly respond to guest needs and inquiries. Physically, this role is demanding, requiring the ability to stand, walk, lift, and carry items up to 65 pounds throughout the shift. The Valet Attendant must be capable of driving both automatic and manual vehicles safely and efficiently, with a valid driver's license and an acceptable driving record according to the company’s insurance requirements.
The Stanley Hotel provides an enriching work environment where employees are part of a legacy that intertwines hospitality excellence with the natural beauty of the Rocky Mountains. This position offers opportunities to engage with guests from diverse backgrounds in a captivating travel destination, contributing directly to the overall guest experience. Alongside the daily responsibilities, The Stanley offers benefits including eligibility for sick time pay, participation in a 401(k) plan with employer matching, employee assistance programs, tuition reimbursement, and generous discounts on hotels, restaurants, and more. Employees can also participate in an employee referral bonus program with rewards of up to $1,000 per referral. This is a fantastic opportunity for individuals who thrive in a fast-paced, guest-focused environment and have a passion for delivering exceptional service in a setting rich with history and natural beauty.
Job Requirements
- High School diploma or equivalent
- No prior experience required
- Must be able to drive both automatic and manual vehicles
- Must have a valid driver’s license
- Must have a driving record that meets insurance carrier standards
- Must be able to see objects and people up close and at a distance
- Must be able to grasp handles, carry bundles and lift packages
- Must be able to push, lift and carry up to 65 pounds throughout entire shift
- Must be able to stand, walk and climb stairs for prolonged periods
- Must be able to work in a physically strenuous environment with intermittent outdoor exposure
Job Qualifications
- High School diploma or equivalent
- General knowledge of basic customer service skills and fluent in oral and written English
- Knowledge of local establishments, businesses and the surrounding community
- Ability to drive automatic and manual vehicles
- Valid driver’s license
- Driving record that meets the needs of the insurance carrier
Job Duties
- Meet and greet all guests in all forms of transportation arriving at the hotel
- Assist guests with retrieving their luggage from vehicles
- Point out to guest and note existing vehicle damage on key tags in the appropriate space provided
- Assist Doorman in escorting guests and luggage into the lobby for registration
- Explain valet parking procedures and fees
- Give proper directions to registration area for check-in
- Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto
- Drive vehicles in a safe and efficient manner
- Give general directions and information
- Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities
- Professionalism and courtesy are to be extended at all times to guests, associates and vendors
- Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel
- All other duties as assigned, requested or deemed necessary by management
Job Criteria
Experience
No experience required
Job Location
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