City of Huntsville, AL logo

Parking Attendant (Grade 6/Step 10) (Part-Time)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $36,940.80 - $48,048.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Training opportunities

Job Description

The City of Huntsville's Parking Department is a dedicated municipal division responsible for managing and maintaining parking facilities throughout the city. This department’s primary mission revolves around enhancing parking accessibility and ensuring an organized, efficient parking environment for residents and visitors alike. With a focus on increasing the supply of available parking spaces, the department integrates enforcement of parking ordinances and regular maintenance of parking garages to uphold city standards and improve the overall parking experience. The City of Huntsville itself is a vibrant community known for its rich history and commitment to public service, making employment opportunities within its governmental departments not only stable but also meaningful for those seeking to contribute to civic engagement and urban development.

Within this proactive department, the Parking Attendant role offers an excellent opportunity for individuals interested in joining a growing team focused on logistical and customer service excellence. This position is categorized as a labor-intensive role within the Parking Division of the city’s Parking and Transit department. Ideal candidates will prepare the city’s parking garages and lots for vehicle accommodation during events, a critical task that supports efficient event management and public convenience. The role requires hands-on involvement with on-site parking operations, necessitating a practical and service-oriented mindset to effectively assist the public.

Parking Attendants are at the forefront of interaction with the community, providing essential customer service by answering inquiries, explaining parking charges, offering directions, and addressing general information requests. Where unique or complex customer-related issues arise, attendants are responsible for escalating these concerns appropriately to supervisors, ensuring smooth resolution and maintaining service quality. The position demands availability during non-traditional hours, including nights, weekends, and holidays, reflecting the dynamic nature of public events and parking demands.

This role is suited for individuals with a high school diploma or GED, bringing some experience in cashier duties or equivalent customer service roles. Having a valid driver’s license is mandatory as the job may require mobility within the parking facilities and potentially other city locations. This employment opportunity aligns with individuals who are adaptable, attentive, and committed to providing a positive parking environment for the City of Huntsville’s residents and visitors. Joining the City of Huntsville’s Parking Department means becoming part of a team dedicated to expanding and enhancing urban infrastructure, facilitating smoother transportation flows, and upholding community standards through effective parking management.

Job Requirements

  • High school diploma or GED
  • some experience as a cashier
  • valid driver’s license
  • availability to work nights, weekends, and holidays
  • ability to communicate effectively
  • physical ability to perform labor duties
  • adherence to city policies

Job Qualifications

  • High school diploma or GED
  • some experience as a cashier or in customer service
  • valid driver’s license
  • ability to work nights, weekends, and holidays
  • strong communication skills
  • customer service orientation
  • ability to handle escalated issues professionally

Job Duties

  • Prepare city garages and lots for parking cars during events
  • assist customers by answering questions and providing general information
  • explain parking charges and provide directions
  • refer non-routine customer problems to supervisors
  • enforce parking ordinances as required
  • maintain cleanliness and order in parking facilities
  • coordinate with supervisors on operational issues

Job Criteria

Experience

Entry Level (1-2 years)


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