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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.00
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Work Schedule

Standard Hours
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Benefits

Sick time pay eligibility
Eligible to participate in the Company's 401(k) program with employer matching
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program

Job Description

The Stanley Hotel, nestled in the heart of the majestic Rocky Mountains in Estes Park, Colorado, is an iconic landmark famed for its timeless elegance, historic charm, and panoramic views. Since its opening over a century ago, The Stanley has inspired countless artists, writers, and adventurers, earning a unique place in American pop culture as well as a reputation as a luxurious mountain retreat. This historic hotel offers guests an unforgettable experience blending grandeur, mystery, and the natural beauty of the surrounding landscape. As part of the Sage Hospitality Group, The Stanley upholds a mission to "make the ordinary extraordinary,"... Show More

Job Requirements

  • High school diploma or equivalent
  • No prior experience required
  • Must be fluent in oral and written English
  • Must be able to drive automatic and manual vehicles
  • Must have a valid driver's license
  • Must have a driving record that meets the needs of the insurance carrier
  • Must be able to lift and carry up to 65 lbs
  • Must be able to see objects and people up close and at a distance
  • Must be able to stand, walk and climb stairs
  • Must be able to work in a physically strenuous environment with intermittent exposure to outside elements

Job Qualifications

  • High school diploma or equivalent
  • Must have general knowledge of basic customer service skills
  • Must be fluent in oral and written English
  • Must have knowledge of local establishments, businesses and the surrounding community
  • Must be able to drive automatic and manual vehicles
  • Must have a valid driver's license
  • Must have a driving record that meets the needs of the insurance carrier

Job Duties

  • Meet and greet all guests in all forms of transportation arriving at the hotel
  • Assist guests with retrieving their luggage from vehicles
  • Point out to guest and note existing vehicle damage on key tags in the appropriate space provided
  • Assist Doorman in escorting guests and luggage into the lobby for registration
  • Explain valet parking procedures and fees
  • Give proper directions to registration area for check-in
  • Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto
  • Drive vehicles in a safe and efficient manner
  • Give general directions and information
  • Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities
  • Professionalism and courtesy are to be extended at all times to guests, associates and vendors
  • Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel
  • All other duties as assigned, requested or deemed necessary by management

Job Criteria

Experience

No experience required


Job Location

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