Job Overview
Employment Type
Temporary
Full-time
Compensation
Hourly
Exact $20.86
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Job Description
Boston Harbor Hotel is Boston's premier waterfront luxury hotel, renowned for its elegant accommodations, exceptional hospitality, and stunning views of the city skyline and harbor. As the city's only Forbes Five-Star hotel, Boston Harbor Hotel emphasizes an extraordinary guest experience, blending impeccable service with lavish comfort. Established as an icon of luxury and sophistication, this esteemed hotel caters to both leisure and business travelers seeking top-tier amenities, gourmet dining, and personalized service in one of Boston’s most coveted locations.
The hotel is part of HHM Hotels, a reputable management group known for operating distinguished properties with a commitment to excellence and guest satisfaction. The Boston Harbor Hotel prides itself on a work environment that fosters professionalism, teamwork, and a passion for hospitality. Employees at Boston Harbor Hotel are dedicated to delivering the “Beyond Compare” service attitude, ensuring every guest feels valued and receives bespoke attention throughout their stay.
The Seasonal Valet Parker position is an integral part of the Guest Services - Valet department, reporting directly to the Director of Front Office Operations. This non-exempt, seasonal role runs from May through September, aiming to provide seamless valet and parking services during the hotel’s peak season. The Valet Parker is responsible for welcoming guests warmly, assisting with vehicle parking and retrieval, and offering directions or other guest support related to transportation. A distinctive blend of service expertise and thorough knowledge of Boston’s streets is essential for this role, as the Valet Parker serves as a first and lasting impression of the hotel’s hospitality.
Beyond simply parking vehicles, the Valet Parker is tasked with inspecting each car for damages, communicating parking rates clearly to patrons, and observing all traffic laws and safety protocols to maintain a secure environment. The role demands a professional, courteous demeanor and readiness to support door and bell staff as needed. Exceptional interpersonal skills and a genuine service attitude are crucial for success in this fast-paced environment.
Candidates must hold a valid state driver’s license with an acceptable driving record, and prior experience in guest services or valet parking is highly preferred. The ability to drive both automatic and manual transmission vehicles is a plus. This position also calls for strong teamwork, self-motivation, and local area knowledge to assist guests effectively.
Working at Boston Harbor Hotel offers an opportunity to be part of a prestigious hospitality team that values diversity, encourages career growth, and emphasizes delivering flawless guest experiences. Successful placement in the Seasonal Valet Parker role grants involvement in a lively, guest-focused setting where attention to detail and a commitment to service excellence are rewarded and recognized.
The hotel is part of HHM Hotels, a reputable management group known for operating distinguished properties with a commitment to excellence and guest satisfaction. The Boston Harbor Hotel prides itself on a work environment that fosters professionalism, teamwork, and a passion for hospitality. Employees at Boston Harbor Hotel are dedicated to delivering the “Beyond Compare” service attitude, ensuring every guest feels valued and receives bespoke attention throughout their stay.
The Seasonal Valet Parker position is an integral part of the Guest Services - Valet department, reporting directly to the Director of Front Office Operations. This non-exempt, seasonal role runs from May through September, aiming to provide seamless valet and parking services during the hotel’s peak season. The Valet Parker is responsible for welcoming guests warmly, assisting with vehicle parking and retrieval, and offering directions or other guest support related to transportation. A distinctive blend of service expertise and thorough knowledge of Boston’s streets is essential for this role, as the Valet Parker serves as a first and lasting impression of the hotel’s hospitality.
Beyond simply parking vehicles, the Valet Parker is tasked with inspecting each car for damages, communicating parking rates clearly to patrons, and observing all traffic laws and safety protocols to maintain a secure environment. The role demands a professional, courteous demeanor and readiness to support door and bell staff as needed. Exceptional interpersonal skills and a genuine service attitude are crucial for success in this fast-paced environment.
Candidates must hold a valid state driver’s license with an acceptable driving record, and prior experience in guest services or valet parking is highly preferred. The ability to drive both automatic and manual transmission vehicles is a plus. This position also calls for strong teamwork, self-motivation, and local area knowledge to assist guests effectively.
Working at Boston Harbor Hotel offers an opportunity to be part of a prestigious hospitality team that values diversity, encourages career growth, and emphasizes delivering flawless guest experiences. Successful placement in the Seasonal Valet Parker role grants involvement in a lively, guest-focused setting where attention to detail and a commitment to service excellence are rewarded and recognized.
Job Requirements
- Required to have and maintain a valid state driver’s license with a current address and an acceptable driving record
- Ability to drive a vehicle with a manual transmission is preferred
- Must have at least (1) or more years of experience, with a combination of previous guest services experience preferred
Job Qualifications
- Demonstrated ability to work cohesively with a team
- Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills
- Ability to communicate effectively in the English language, both verbally and in writing
- A second language is desirable
- Must be familiar with the local area
Job Duties
- Inspect each vehicle before taking possession and mark tickets of findings, inform customers of valet rate
- Report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the manager
- Have a thorough knowledge of the major streets, landmarks and freeways in the area of the hotel to be able to provide guest and patrons directions to various locations in the area, if needed
- Observe all traffic laws and safe driving practices
- Ensure prompt professional response to all guest requests for service
- Assist and relieve door staff and bell staff as requested and directed
- Open the door for all guests and patrons entering and exiting the hotel
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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