Job Overview

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Compensation

Hourly
Range $17.43 - $22.29
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Employee assistance program
Disability insurance

Job Description

Intermountain Health Utah Valley Hospital, located in Provo, Utah, is a leading healthcare provider dedicated to delivering outstanding services to the community. Recognized for its commitment to patient care, innovation, and wellness, the hospital offers a range of medical services and supports a culture that emphasizes mind, body, and spirit well-being. As part of the Intermountain Health network, the hospital is known for its compassionate approach and comprehensive care programs, making it a trusted destination for healthcare in the region. The facility is also dedicated to fostering a supportive and inclusive workplace where employees can thrive and contribute meaningfully to patient outcomes.

The role of Parking Attendant at Intermountain Health Utah Valley Hospital is pivotal in ensuring visitors, patients, and caregivers receive a welcoming and efficient experience from the moment they arrive on campus. This position is focused on delivering exceptional hospitality services by greeting guests warmly, assisting with parking and retrieving vehicles safely, and providing way-finding and mobility assistance when required. The Parking Attendant operates in a fast-paced environment that demands attentiveness, courtesy, and professionalism at all times. In addition to vehicle handling, attendants help guests navigate the hospital grounds, ensuring accessibility and comfort.

This is a part-time role with scheduled weekly hours of 30 and offers a competitive hourly wage ranging from $17.43 to $22.29 based on experience. The position involves working outdoors in varying weather conditions and requires the ability to operate different types of vehicles, including automatic and manual transmissions. Safety is paramount, and attendants are trained to practice defensive driving techniques and handle all related documentation accurately. In return, employees benefit from a robust package of health and wellness programs fostering a balanced and rewarding work environment.

Intermountain Health values inclusivity and equal opportunities for all qualified applicants. Candidates with multilingual skills or prior experience in customer service or valet roles, especially within hospitality or healthcare settings, are highly encouraged to apply. The position calls for strong communication skills, reliability, mobility, and the ability to work collaboratively with team members to uphold department objectives. Joining the Intermountain team means becoming part of a forward-thinking organization that invests in its people and places patient and guest satisfaction at the core of its mission.

Job Requirements

  • Current valid driver’s license with no outstanding citations, suspensions, or warrants
  • Demonstrated ability to communicate effectively in a professional, positive, and customer-focused manner
  • Demonstrated ability to follow work instructions, policies, and procedures
  • Ability to work outdoors in all weather conditions
  • Ability to safely operate both automatic and manual transmission vehicles
  • Ability to operate a variety of vehicle types, including compact cars, SUVs, vans, and trucks
  • Ability to stand, walk, and maintain mobility throughout the duration of a shift
  • Ability to escort guests and travel throughout the hospital campus in a timely manner

Job Qualifications

  • Current valid driver’s license with no outstanding citations, suspensions, or warrants
  • Demonstrated ability to communicate effectively in a professional, positive, and customer-focused manner
  • Demonstrated ability to follow work instructions, policies, and procedures
  • Ability to work outdoors in all weather conditions
  • Ability to safely operate both automatic and manual transmission vehicles
  • Ability to operate a variety of vehicle types, including compact cars, SUVs, vans, and trucks
  • Ability to stand, walk, and maintain mobility throughout the duration of a shift
  • Ability to escort guests and travel throughout the hospital campus in a timely manner
  • Bilingual or multilingual skills
  • Six months of customer service, valet, hospitality, or related experience
  • Previous experience in a valet role at a four- or five-star hotel, resort, healthcare facility, or similar environment

Job Duties

  • Greet and acknowledge guests with a friendly, professional demeanor and provide prompt, responsive customer service
  • Communicate clearly and professionally in person and over the telephone, using appropriate etiquette
  • Open doors and assist guests and visitors entering and exiting the facility
  • Provide directions and information regarding hospital services, locations, hours of operation, and local points of interest
  • Assist guests with vehicle entry and exit, including mobility assistance when needed
  • Escort and or transport guests to destinations within the hospital campus as appropriate
  • Safely operate vehicles within parking areas, maintaining awareness of surroundings and practicing defensive driving techniques
  • Accurately complete parking tickets, stubs, logs, and other required documentation
  • Secure and manage vehicle keys, including transferring unclaimed keys to designated after-hours collection points
  • Monitor valet and parking areas for safety, security, and cleanliness concerns
  • report hazards, unauthorized individuals, or security issues to leadership
  • Follow all organizational policies and procedures, including reporting accidents, injuries, unsafe conditions, and maintaining patient confidentiality
  • Build positive working relationships with team members and support department goals and objectives

Job Criteria

Experience

No experience required


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