Parking Assistant

The University of California, Davis (UC Davis) Health is a renowned institution dedicated to providing exceptional healthcare services and fostering an environment for innovative medical research and education. UC Davis Health is part of the University of California system, recognized for its commitment to community service, integrity, diversity, and excellence. The organization is committed to providing a culture of opportunity and belonging, aiming to solve life’s most urgent challenges through collaboration, innovation, and inclusivity. UC Davis Health employs a wide range of professionals who support its mission to improve health and well-being locally and globally. UC Davis is also noted for its excellent benefits, supportive work environment, and its emphasis on employee growth and success. This role, situated within the Parking Department of UC Davis Medical Center, intricately supports the infrastructure by managing patient and visitor parking facilities which are critical to the smooth operation of the hospital and healthcare services.

The Parking Department at UC Davis is responsible for the construction, maintenance, and enforcement of all parking facilities affiliated with the University Medical Center. This includes overseeing metered lots, administering permit sales predominantly through payroll deductions or cash, and maintaining a parking support center that operates around the clock. The department is crucial in ensuring that parking services meet the needs of staff, patients, and visitors while complying with relevant laws and regulations such as the California Vehicle Code 21113a.

The position of Parking Assistant (UC Job Title: PARKING AST), with 55 positions available, involves managing the daily operations of the Parking Command Center. This center acts as the hub for receiving calls for assistance, controlling parking facility access, and providing customer support. It is a dynamic workplace functioning 24/7 throughout the year with variable shifts, thus requiring flexibility and a commitment to service excellence. The role includes important responsibilities such as cash handling during high-volume parking operations, operating electronic fee computers, and assisting in the training and administrative support functions of the department. The assistant must be adept at managing multi-line phone systems under high call volumes and must consistently deliver outstanding customer service to a diverse group of stakeholders including physicians, staff, patients, and visitors.

This full-time, career staff position pays hourly wages ranging approximately from $25 to $25.48 and is located at Parking Structure III of UC Davis Health System (HSP003). The job requires a valid California driver’s license and adherence to rigorous standards for maintaining confidentiality and professionalism. Employees in this role must demonstrate exceptional interpersonal skills, attention to detail, and the ability to resolve high priority and urgent issues diplomacy and tact. The workplace environment is diverse and occasionally demanding physically with requirements such as standing, walking, lifting, and operating at times in extreme temperatures or noisy environments. The mental demands include sustained concentration, communication skills, and ability to manage multiple concurrent tasks effectively.

UC Davis Health offers outstanding benefits including medical, dental, and vision insurance plans, extensive leave options, paid holidays, continuing education allowances, and wellness programs among others. The university supports diversity, equal employment opportunity, and encourages candidates from various backgrounds to apply. This position is ideal for candidates who are customer service-oriented, detail-focused, and eager to contribute to a supportive and mission-driven healthcare environment. It also provides a valuable opportunity to be part of a respected institution known for innovation and community impact, with a solid foundation of support and professional development for its employees.