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Parking Assistant - Santa Monica Hospital

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $22.12 - $26.42
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

UCLA Health is one of the premier healthcare institutions in the United States, renowned for its cutting-edge medical services, innovative research, and commitment to patient care. Serving at UCLA Health provides employees with the unique opportunity to contribute to a vibrant, multidisciplinary environment where healthcare professionals collaborate to improve the health outcomes of patients and their families throughout the community. The organization prioritizes quality, respect, and teamwork, making it an ideal workplace for those who want to make a meaningful impact in healthcare. Its facilities are equipped with the latest technology, and the staff is supported by continuous training and development opportunities to advance their careers. Located in California, UCLA Health contributes significantly to the medical field through clinical expertise and compassionate care, creating a positive, supportive environment for both patients and employees.

The role of a Valet Parking Attendant at the Santa Monica UCLA Medical Center is critical in ensuring an excellent visitor and patient experience from the moment they arrive on campus. Reporting directly to the Valet Parking Supervisor, the attendant is responsible for the safe and efficient parking of vehicles belonging to patients, visitors, and faculty members. This position involves maintaining high standards of customer service, managing vehicle ticketing and documentation, and ensuring the security of keys and cash collected. The attendant plays a key role in organizing the underground parking lot across the street, swiftly retrieving vehicles as needed to minimize wait times and contribute to a seamless operation. This role requires excellent communication skills, professionalism, and the ability to handle unexpected situations diplomatically and effectively. The hourly salary range for this position is $22.12 to $26.42, reflecting the importance of the role within the UCLA Health system. Effective June 22, 2025, employees represented by the AFSCME Union will receive a minimum wage of $25 per hour. This opportunity allows individuals to be part of a respected organization while performing a vital function that enhances the overall health care delivery experience.

Job Requirements

  • Hold valid drivers license
  • have a driving record in accordance with local policies and procedures
  • enroll in the California Employer Pull Notice Program
  • physically able to stand for long periods

Job Qualifications

  • Currently possess and maintain a valid California drivers license
  • ability to see aspects of public relations in all facets of the job and understand the effects of actions on the entire organization
  • ability to recognize the importance of dealing diplomatically with the public and maintaining a good public appearance
  • ability to establish and maintain cooperative working relationships with security employees, police officers, and medical center employees
  • demonstrated ability to assess problematic or emergency situations and plan or execute appropriate solutions based on established guidelines or policies
  • ability to clearly and concisely express ideas using appropriate vocabulary and spelling
  • ability to use and learn new software
  • ability to relay information professionally both in writing and verbally
  • ability to independently resolve issues working within set policies and procedures
  • knowledge of applicable geography to expedite calls and serve as an effective information source
  • ability to know and use available resources to solve problems
  • physically able to stand for long periods
  • ability to operate general office equipment

Job Duties

  • Maintain excellent customer service standards as outlined by department policies and procedures
  • issue ticket receipts after inspecting and documenting any prior vehicle damage
  • retrieve vehicles in a timely manner
  • collect and secure cash and issue receipts
  • write down the license plate, make of car & exact location of where car is parked on valet ticket
  • park vehicle in underground lot across the street
  • tag keys and store in key box

Job Criteria

Experience

Entry Level (1-2 years)


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