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Parking and Valet Supervisor, 3rd Shift

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $25.00 - $27.00
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Work Schedule

Fixed Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
employee training
Career development opportunities

Job Description

ABM is a leading global provider of integrated facility services, engineering, and infrastructure solutions. With a workforce of over 100,000 team members, ABM delivers essential services that create cleaner, safer, and more efficient environments for its clients. The company serves a diverse range of market sectors including commercial real estate, aviation, education, mission-critical facilities, as well as manufacturing and distribution. With annual revenues exceeding eight billion dollars and a blue-chip client portfolio, ABM is dedicated to innovative technology and sustainable solutions to enhance facility operations and improve occupant experiences. Committed to building smarter and more connected spaces, ABM invests in its workforce and supports a culture of equal opportunity, inclusion, and support for veterans and individuals with disabilities.

The 3rd Shift Supervisor role at ABM is a critical supervisory position responsible for overseeing parking and valet operations during the overnight shift from 10:00 pm to 6:30 am, Thursday through Monday. The hourly pay rate for this role ranges from $25 to $27, based on the candidate's education, experience, skills, geographic location, and alignment with market data. The position emphasizes maintaining company standards and contractual obligations in compliance with budgetary constraints for labor and expenses.

In this role, the Shift Supervisor will lead a team ensuring the service quality meets client expectations and company policies. Responsibilities include supervising staff, performing quality control and safety audits, managing contract specifications, and ensuring compliance with state and federal guidelines as well as company policies. The supervisor will also provide customer service assistance, answer phones, replenish tickets, and prepare completion reports for review. Training and ongoing development of new and existing staff members in operational procedures, safety practices, equipment usage, and regulations is also a significant aspect of the position. The role demands strong leadership skills, attention to detail, and the ability to manage personnel issues effectively.

The ideal candidate will have experience in leadership roles, preferably within parking or valet operations. Strong communication skills, proficiency in Microsoft Office applications such as Excel and Word, and a valid Driver's License are required. Additionally, candidates must meet the requirements to obtain an airport SIDA badge and Customs Seal where applicable.

ABM’s comprehensive benefits package supports employee well-being and professional growth. The company is an equal employment opportunity employer committed to providing reasonable accommodations for individuals with disabilities and actively engages in programs to support military veterans transitioning to civilian careers. Working with ABM offers access to world-class training programs, career advancement opportunities, and a collaborative work culture dedicated to innovation and excellence.

Job Requirements

  • High school diploma or equivalent
  • experience in supervisory or leadership roles
  • valid driver's license
  • ability to work overnight shifts from 10:00 pm to 6:30 am Thursday through Monday
  • meet requirements for airport SIDA badge and Customs Seal
  • effective communication skills
  • knowledge of safety procedures and regulations
  • basic computer skills including Microsoft Office

Job Qualifications

  • Experience leading a team
  • experience working in parking or valet operations preferred
  • valid driver's license
  • knowledge of Microsoft Office (Excel and Word)
  • good communication skills both written and verbal
  • ability to receive required airport SIDA badge and Customs Seal

Job Duties

  • Supervise staff
  • answer phones
  • provide customer services assistance
  • replenish tickets
  • maintain contract specifications
  • maintain service quantity and quality to client and the company
  • perform safety audits
  • check all work on a nightly basis and turn in completion reports
  • train new staff and oversee ongoing training of existing employees in proper methods, use of equipment, safety practices, and regulations
  • perform daily quality control inspections
  • assist in safety program compliance to ensure adherence to all safety policies
  • resolve personnel issues using good personnel management skills
  • ensure area compliance with all State and Federal guidelines and company policies
  • perform other duties as assigned or requested

Job Criteria

Experience

Mid Level (3-7 years)


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