Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The company offers a comprehensive, 360-degree solution set that supports a collection of world-class owned venues as well as a highly respected client roster. This roster includes some of the most influential and highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group focuses on delivering exceptional experiences through innovative management, operational excellence, and premium services, making it a leader in the live event ecosystem globally.
This particular job opportunity is for the role of Parking Ambassador at Acrisure Arena. This position is integral to ensuring the safety, security, and positive experience of guests, employees, and their vehicles during events hosted at the arena. The Parking Ambassador plays a vital role as the first point of contact for visitors arriving at the parking facilities, providing them with friendly, professional, and world-class service. Responsibilities include supervising parking lots, directing vehicles to available spaces to maximize capacity efficiently, and offering helpful venue information to guests. The role demands physical activity such as standing for extended periods, walking, and climbing stairs, and requires the ability to perform outdoor work under varying weather conditions, including heat and other extremes.
Working as a Parking Ambassador is a dynamic part-time role with an hourly pay rate of $20.00. The company provides benefits tailored for part-time employees, including a 401(k) savings plan with matching contributions. This position is designed to be evergreen, with applications accepted continuously and no fixed application deadline.
Beyond operational duties, the role requires excellent communication skills and the interpersonal ability to engage politely and professionally with guests and colleagues. Oak View Group prides itself on fostering an inclusive work environment that celebrates diversity and promotes equal employment opportunities. They emphasize the importance of teamwork, innovation, and high standards of service excellence, reflecting the diverse communities they serve. The company is committed to nondiscrimination across all protected classes, ensuring a respectful and equitable workplace culture.
Candidates interested in this role should have prior parking experience, strong aptitude in customer service, and the ability to handle technology efficiently. Reliable transportation and flexibility to work nights and weekends are essential. Physical stamina and the capability to lift up to 25 pounds as well as keen visual observation skills are required to fulfill the responsibilities effectively. Joining Oak View Group as a Parking Ambassador means becoming part of a renowned organization dedicated to enhancing the live event experience through every aspect of its service offerings, all while contributing to a supportive, inclusive, and progressive workplace environment.
This particular job opportunity is for the role of Parking Ambassador at Acrisure Arena. This position is integral to ensuring the safety, security, and positive experience of guests, employees, and their vehicles during events hosted at the arena. The Parking Ambassador plays a vital role as the first point of contact for visitors arriving at the parking facilities, providing them with friendly, professional, and world-class service. Responsibilities include supervising parking lots, directing vehicles to available spaces to maximize capacity efficiently, and offering helpful venue information to guests. The role demands physical activity such as standing for extended periods, walking, and climbing stairs, and requires the ability to perform outdoor work under varying weather conditions, including heat and other extremes.
Working as a Parking Ambassador is a dynamic part-time role with an hourly pay rate of $20.00. The company provides benefits tailored for part-time employees, including a 401(k) savings plan with matching contributions. This position is designed to be evergreen, with applications accepted continuously and no fixed application deadline.
Beyond operational duties, the role requires excellent communication skills and the interpersonal ability to engage politely and professionally with guests and colleagues. Oak View Group prides itself on fostering an inclusive work environment that celebrates diversity and promotes equal employment opportunities. They emphasize the importance of teamwork, innovation, and high standards of service excellence, reflecting the diverse communities they serve. The company is committed to nondiscrimination across all protected classes, ensuring a respectful and equitable workplace culture.
Candidates interested in this role should have prior parking experience, strong aptitude in customer service, and the ability to handle technology efficiently. Reliable transportation and flexibility to work nights and weekends are essential. Physical stamina and the capability to lift up to 25 pounds as well as keen visual observation skills are required to fulfill the responsibilities effectively. Joining Oak View Group as a Parking Ambassador means becoming part of a renowned organization dedicated to enhancing the live event experience through every aspect of its service offerings, all while contributing to a supportive, inclusive, and progressive workplace environment.
Job Requirements
- High school diploma or equivalent preferred
- prior experience in parking or customer service preferred
- ability to work part-time hours including nights and weekends
- physical stamina to stand for long periods of time and walk long distances
- ability to work outdoors in extreme heat and weather conditions
- reliable transportation
- ability to follow safety protocols
- strong communication skills
- ability to handle multiple tasks efficiently
- ability to lift up to 25 pounds
Job Qualifications
- Prior parking experience strongly preferred
- customer service and technology handling abilities are a must
- must be polite, friendly and possess excellent interpersonal skills as this position has extensive guest and employee contact
- ability to multi-task
- must have reliable transportation
- the ability to work various hours as needed including nights and weekends
- excellent communication skills
- ability to lift a maximum of 25 pounds with or without assistance
- ability to visually observe close, distance, peripheral with or without assistance
Job Duties
- Provide all guests a positive first impression by offering world class service
- monitoring parking lots for safety and security of guests and employees and vehicles
- provide guests with directions and other venue information
- direct guests and employees to available parking spaces
- ability to maximize amount of vehicles per lot
- respond to all comments/complaints in a prompt, courteous and professional manner
- maintain a neat and clean appearance during all scheduled shifts
- controlling/monitoring entry to the guests’ and employees’ parking lots
Job Criteria
Experience
No experience required
Job Location
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