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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.50
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
uniform provided
Job Description
Premium Parking is a leading parking management company dedicated to providing exceptional parking solutions through innovative services and a customer-centric approach. With numerous parking facilities managed across various locations, Premium Parking prides itself on offering safe, efficient, and well-organized parking environments for guests, employees, and visitors alike. As a trusted partner in the parking industry, the company emphasizes professionalism, safety, and top-tier customer service as its core values to enhance the parking experience at every site it operates.
The Parking Ambassador role at Premium Parking is integral to the company's commitment to delivering an outstanding guest experience and maintaining operationa... Show More
The Parking Ambassador role at Premium Parking is integral to the company's commitment to delivering an outstanding guest experience and maintaining operationa... Show More
Job Requirements
- High school diploma or GED preferred
- strong customer service and communication skills
- ability to provide friendly, professional guest service
- ability to work independently and maintain professionalism at all times
- comfortable using smartphones or handheld devices for operational tasks (training provided)
- ability to stand and/or walk for an entire shift
- ability to work outdoors in varying weather conditions
- ability to read and comprehend verbal instructions and written correspondence
- must be able to perform repetitive motions such as flagging or directing vehicles
- may be required to bend, push, twist, and pull objects repetitively
- must be able to lift up to 50 pounds
- exposure to outdoor environments and weather conditions including rain, heat, cold, and humidity
- valid driver's license may be required based on site
- ability to drive and operate standard and automatic transmission vehicles comfortably may be required
Job Qualifications
- Strong customer service and communication skills
- ability to provide friendly, professional guest service
- ability to work independently and maintain professionalism at all times
- comfortable using smartphones or handheld devices for operational tasks (training provided)
- ability to stand and/or walk for an entire shift
- ability to work outdoors in varying weather conditions
- ability to read and comprehend verbal instructions and written correspondence
- high school diploma or GED preferred
- previous customer service, parking, or hospitality experience preferred
- six months or more of work experience in a related field preferred
- valid driver's license may be required based on site
- ability to drive and operate standard and automatic transmission vehicles comfortably preferred
Job Duties
- Greet all guests using Premium Parking's customer service standards
- answer customer questions regarding parking rates, directions, payment methods, and general site information
- assist guests in resolving concerns or complaints in a professional and friendly manner, escalating issues to leadership when appropriate
- direct and guide vehicles into parking areas using approved flagging and traffic control techniques
- monitor parking activity to support proper payment and compliance with posted rules
- observe traffic flow and report congestion, unauthorized parking, or operational concerns
- support event parking, peak periods, and special operational needs as directed
- maintain cleanliness and order of the parking area by removing debris and emptying trash receptacles
- conduct routine walk-throughs to identify maintenance needs, safety hazards, vandalism, or equipment issues
- ensure signage, pay stations, and equipment are clean, visible, functional, and repositioned or updated as directed
- maintain awareness of surroundings to support a safe environment for guests and team members
- follow all company safety procedures and immediately report hazards, incidents, security concerns, or equipment issues to supervisory staff
- adhere to all company policies, operational standards, and safety procedures at all times
- maintain a professional appearance in full uniform, including name tag
- communicate effectively with supervisors, team members, and guests
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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