Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Urban Air Adventure Parks is a leading indoor adventure park operator that specializes in providing exciting and unique entertainment experiences for families and individuals of all ages. Headquartered in Dallas, Urban Air Adventure Parks pioneered the adventure park concept and has grown to become the largest operator in the location-based entertainment industry worldwide. The company’s mission is to create fun-filled environments that inspire kids and guests to aim higher and achieve feats they never thought possible. As a market leader, Urban Air combines innovation, safety, and exceptional customer service to deliver memorable experiences that keep guests coming back.

Urban Air Adventure Parks prides itself on cultivating a vibrant and supportive team culture. The company values hardworking, responsible, and light-hearted individuals who thrive in dynamic environments and maintain strong customer service skills. Emphasizing a team-oriented approach, Urban Air seeks site managers who will promote a collaborative and positive workplace atmosphere for both employees and customers alike.

The Site Manager role at Urban Air Jackson is a pivotal position that ensures the smooth daily operations of the park. This permanent position involves overseeing daily activities such as opening and closing the park on both weekdays and weekends, maintaining a safe and welcoming environment, and managing team members effectively. As a Site Manager, you will be trained comprehensively on every aspect of the business, equipping you with the tools and knowledge necessary to successfully run the park and elevate guest experiences.

Your responsibilities will include fostering a strong team culture, supervising on-site staff, overseeing maintenance and inventory of park facilities and equipment, and championing safety protocols for employees and visitors. You will have the opportunity to coordinate and oversee special events, including hosting corporate events, organizing award-winning birthday parties, and supervising teen nights. Urban Air provides robust support and training so you can focus on creating a fun and safe environment that meets the company’s high standards.

Urban Air Jackson, an equal opportunity employer, encourages individuals who are ready to make a positive impact in a lively entertainment setting to apply. Working as a Site Manager not only offers the chance to develop leadership skills but also provides a uniquely rewarding experience by contributing to memorable adventures for families and communities. The role demands strong communication skills, conflict management expertise, and a willingness to work nights or weekends as necessary.

Overall, joining Urban Air Adventure Parks means becoming part of an innovative and fast-growing company dedicated to fun, safety, and excellence. This role promises enriching career development in the rapidly expanding indoor adventure park industry, ideal for motivated professionals passionate about customer service and team leadership.

Job Requirements

  • High school diploma, some college preferred
  • Prior experience in a supervisor-level role
  • Proven conflict management skills
  • Ability to communicate clearly and effectively in all situations
  • Ability to work nights and/or weekends

Job Qualifications

  • High school diploma, some college preferred
  • Prior experience in a supervisor-level role
  • Proven conflict management skills
  • Ability to communicate clearly and effectively in all situations
  • Ability to work nights and/or weekends

Job Duties

  • Open and close the park on specified weekdays and weekends
  • Promote team culture throughout the park both employees and customers
  • Monitor on-site staff
  • Monitor proper maintenance and inventory of the park and its equipment
  • Promote safety for employees and customers

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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