Park Lead

Urban Air Adventure Parks is a leading indoor adventure park operator, recognized as the market leader in location-based entertainment. Founded and headquartered in Dallas, Urban Air has revolutionized the entertainment industry by pioneering the adventure park concept and expanding into the largest adventure park operator globally. Their mission revolves around creating fun, challenging, and engaging environments where kids and families can experience the joy of adventure while pushing their limits and achieving goals they once thought impossible. Urban Air is synonymous with safety, innovation, and memorable experiences, consistently delivering top-notch customer service and groundbreaking attractions that resonate with adventurers of all ages.

Urban Air Warwick is one of the many locations that embody the company’s commitment to quality entertainment and community engagement. The company fosters an inclusive and dynamic work culture with a strong emphasis on teamwork, safety, and customer satisfaction. Being an equal opportunity employer, Urban Air ensures a supportive workplace environment promoting diversity and equal employment rights.

The Site Manager role at Urban Air Warwick represents a key leadership position focused on overseeing daily park operations, maintaining a safe and enjoyable environment, and enhancing the guest experience. The Site Manager is entrusted with overseeing all aspects of the location's functioning, including opening and closing procedures, staff management, equipment maintenance, and inventory control. A major component of this role is cultivating a positive team culture that aligns with Urban Air’s energetic and customer-focused ethos.

Employees in this role have opportunities to engage in various activities such as hosting award-winning birthday parties, managing corporate events, and overseeing community programs like Teen Night. The management team receives thorough training to master every nuance of the business, including customer engagement, safety protocols, event coordination, and operational excellence. This comprehensive training ensures that Site Managers are well-equipped with the tools and skills necessary to manage store success and build a thriving team atmosphere.

With a combination of leadership responsibility and hands-on involvement, the Site Manager position is ideal for individuals who are hardworking, responsible, and have a natural ability to connect with customers and staff. A critical aspect of success in this role is a commitment to promoting safety for both employees and guests, while maintaining operational standards that support Urban Air’s reputation as a premier entertainment destination. Working at Urban Air Warwick provides a career opportunity in a vibrant, fast-paced hospitality and entertainment environment where leadership skills and customer service excellence are highly valued and continuously developed.