Park & Transport Services Director

The University of Houston-System is a distinguished public university system known for its commitment to academic excellence, research, and community engagement. This prestigious institution encompasses multiple campuses dedicated to providing quality education and comprehensive services to a diverse student population. As part of its infrastructure, the university maintains a robust Parking and Transport Operations department to ensure seamless campus mobility, safety, and customer satisfaction.

The Parking and Transport Operations department is pivotal in managing all aspects of university transportation logistics, including parking administration, shuttle services, lot maintenance, enforcement, and customer relations. The department serves as a critical support function that directly impacts the daily experience of students, faculty, staff, and visitors by ensuring that transportation facilities operate efficiently and effectively.

We are currently seeking a skilled and experienced Parking and Transportation Manager to lead the department. This full-time role offers a competitive salary range of $75,100 to $85,450, reflecting the seniority and responsibility vested in this position. The successful candidate will oversee the entire parking and transportation operation for the university, ensuring all systems and services are fully operational and continuously improved for positive customer experiences.

The role entails strategic oversight of daily activities, including enforcement, maintenance, customer relations, and shuttle operations. The manager will be responsible for planning future parking requirements through careful formulation of short- and long-term strategies, adapting to changing campus needs and growth. Accountability for preparing, monitoring, and managing the department's annual budget also falls under this role, requiring astute financial management skills.

Further, the manager will build and maintain strong relationships with key stakeholders, including other university departments, the Faculty Senate, and Student Government, fostering collaboration and community engagement. Leadership responsibilities include directing the Transportation and Parking Advisory Committee (TPAC) to ensure meaningful participation and alignment with university goals.

Technology plays a vital role in modern parking and transport management, and this position is charged with overseeing all technological programs within the department, ensuring they are current and continuously identifying opportunities for technological enhancements. This role demands a proactive, solutions-oriented approach to operations and a commitment to delivering superior customer service.

The university values experience and education equally and is open to considering education in lieu of experience and vice versa. Candidates should have a thorough understanding of analytical, technical, or professional disciplines related to parking and transportation management, typically attained through a formal four-year degree or equivalent specialized training. A minimum of five years of directly job-related experience is required to qualify for this position.

This position is categorized as security sensitive and requires candidates to undergo a criminal history check as part of the hiring process. The University of Houston System is an Equal Opportunity Institution that encourages applications from all qualified individuals, fostering a diverse and inclusive workplace.

In summary, the Parking and Transportation Manager role offers an exceptional opportunity for a professional to lead a dynamic and essential department within a leading university system. The role challenges the incumbent to combine operational expertise, strategic planning, financial oversight, stakeholder engagement, and technological innovation to enhance campus transportation services continuously. If you are passionate about managing complex transportation operations and thrive in an academic environment, this position is an ideal career opportunity.