Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
Tips
Employee Discounts
flexible schedule
free food and snacks
free uniforms
Paid Time Off
health care
Dental Insurance
Vision Insurance
Job Description
Cascade Dining, LLC is a locally owned and operated franchise of Papa John's, a globally recognized pizza company with over 5,000 locations in 45 countries and territories. Founded over 30 years ago in Jeffersonville, IN, under humble beginnings, Papa John's has always focused on delivering high-quality ingredients and innovative recipes. Unlike many competitors, Papa John's avoids cheap or overly processed ingredients, emphasizing fresh dough, signature sauces, and fresh toppings, ensuring an exceptional pizza experience. Papa John's is known not just for its pizza but for being part of life's memorable moments, from family gatherings and birthdays to work celebrations. The core values of the company focus on diversity, integrity, customer and team member focus, innovation, and having fun. These deeply-embedded values help shape the culture at Cascade Dining.
As a Shift Leader at Cascade Dining's Papa John's franchise, you will play a crucial role in ensuring high-quality products and excellent guest service while managing day-to-day restaurant operations. This is a leadership position responsible for supervising shifts and work areas, ensuring compliance with all company policies, procedures, and legal requirements. As a shift leader, you will be the driving force behind meeting and maintaining product quality standards, managing shift team coverage, and delivering an enjoyable customer experience. You will oversee key operational functions including cash management, inventory control, and labor cost management using the company's systems and guidelines to support profitability. The role demands a hands-on approach to product preparation, adherence to safety and sanitation standards, and a positive, adaptable attitude conducive to a team-oriented, fast-paced environment.
The Shift Leader is also responsible for ensuring staff maintain proper image and attendance standards, supervising food preparation with attention to detail and portion control, minimizing guest complaints, and always striving to enhance guest satisfaction. You will provide immediate feedback and support to address any issues during shifts to keep operational effectiveness at the highest level. Leadership qualities such as planning, organizational skills, effective communication, and integrity are vital.
Cascade Dining offers a dynamic work environment where ongoing training and opportunities for advancement are encouraged. Alongside competitive benefits like health care, dental and vision plans per the Affordable Care Act, employee discounts, paid time off, and flexible schedules, Cascade Dining values its leadership staff, offering lucrative bonus plans for managerial positions. If you are passionate about quality food, delivering exceptional guest experience, and leading a team in a fast-paced restaurant setting, this role provides a meaningful opportunity to grow your career within a respected brand and community-focused franchise.
As a Shift Leader at Cascade Dining's Papa John's franchise, you will play a crucial role in ensuring high-quality products and excellent guest service while managing day-to-day restaurant operations. This is a leadership position responsible for supervising shifts and work areas, ensuring compliance with all company policies, procedures, and legal requirements. As a shift leader, you will be the driving force behind meeting and maintaining product quality standards, managing shift team coverage, and delivering an enjoyable customer experience. You will oversee key operational functions including cash management, inventory control, and labor cost management using the company's systems and guidelines to support profitability. The role demands a hands-on approach to product preparation, adherence to safety and sanitation standards, and a positive, adaptable attitude conducive to a team-oriented, fast-paced environment.
The Shift Leader is also responsible for ensuring staff maintain proper image and attendance standards, supervising food preparation with attention to detail and portion control, minimizing guest complaints, and always striving to enhance guest satisfaction. You will provide immediate feedback and support to address any issues during shifts to keep operational effectiveness at the highest level. Leadership qualities such as planning, organizational skills, effective communication, and integrity are vital.
Cascade Dining offers a dynamic work environment where ongoing training and opportunities for advancement are encouraged. Alongside competitive benefits like health care, dental and vision plans per the Affordable Care Act, employee discounts, paid time off, and flexible schedules, Cascade Dining values its leadership staff, offering lucrative bonus plans for managerial positions. If you are passionate about quality food, delivering exceptional guest experience, and leading a team in a fast-paced restaurant setting, this role provides a meaningful opportunity to grow your career within a respected brand and community-focused franchise.
Job Requirements
- High school diploma or GED preferred
- Serv-Safe or local/state Food Service Certification preferred
- Previous restaurant shift lead experience preferred
- Ability to manage cash responsibly
- Strong planning and organizational skills
- Effective communication abilities
- Flexibility and positive attitude in a fast-paced environment
Job Qualifications
- High school diploma or GED preferred
- Serv-Safe or local/state Food Service Certification preferred
- Previous restaurant shift lead experience preferred
- Cash management skills
- Planning and organization skills
- Effective communication skills
Job Duties
- Adheres to guidelines, techniques and expectations for each station including dough management, accuracy and proper portioning
- Performs assigned work station duties such as making quality products, follows all product preparation procedures and maintains established product holding times
- Commits to meeting the needs and expectations of the restaurant’s guests, minimizes guest complaints and responds appropriately to guest needs
- Follows all policies and procedures as outlined in the TM handbook including image, attendance, safety, and security
- Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change
- Ensures adequate shift coverage for restaurant
- Provides immediate feedback and corrects problems when identified
- Maintains product quality, guest service, and performance responsibilities within acceptable standards and follows all policies and procedures related to shift management
- Contributes to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System
- Executes cash management duties
- Assists in management of adequate inventory levels using company’s systems and guidelines to minimize loss
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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