Papa John's - Restaurant Manager & Assistant Manager - Rochester

Papa John’s is a globally recognized pizza delivery franchise known for its commitment to quality ingredients and exceptional customer service. Established as one of the leading pizza chains in the United States and internationally, Papa John's has grown through both corporate-owned and franchise locations, offering delicious products with a focus on customer satisfaction. The Rochester, NY area franchise is actively seeking dedicated and motivated individuals to fill the roles of Restaurant Manager and Assistant Manager, vital leadership positions that support the continued success and growth of the brand within the local market. This opportunity is ideal for those who want to be part of a respected industry leader with a focus on team growth and operational excellence.

Papa John’s franchise team in Rochester operates with significant independence, enabling managers to make decisions that best suit their local market needs while benefiting from the support and recognition that comes from being part of a national brand. The company places people at the center of its business strategy, valuing leaders who can foster a positive workplace culture, drive performance, and deliver outstanding guest experiences. Employment is full-time, reporting to the Franchise Owner or Area Manager, allowing hands-on leadership involvement and the chance to influence the restaurant’s success directly.

The Restaurant Manager and Assistant Manager positions involve critical responsibilities such as leading teams, managing daily operations, maintaining budgetary controls, and ensuring that health and safety standards are met or exceeded. The roles demand strong leadership and communication skills, with an emphasis on coaching and motivating team members to achieve high standards in customer service and operational efficiency. Candidates with prior management experience in the restaurant or retail sectors are preferred, especially those who have worked in quick-service or food service environments. The franchise values proactive leaders who are adaptable, results-oriented, and committed to growth both personally and professionally.

Beyond operational duties, these leadership roles provide significant career advancement opportunities. Papa John’s actively promotes from within, supporting managers seeking to develop their careers and take on broader responsibilities over time. Flexibility and hands-on involvement characterize the leadership style encouraged at this franchise, where managers enjoy autonomy in running their stores paired with a structured framework and comprehensive support from the parent brand. Competitive compensation includes monthly performance-based bonuses and benefits such as health insurance, 401(k) retirement plans, paid vacation hours, and employee discounts. The franchise also emphasizes inclusivity and equality by maintaining an equal opportunity employment policy that welcomes and respects the diversity of all team members.