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Papa John’s – Restaurant Manager & Assistant Manager - Rochester

Rochester, NY, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

Monthly performance-based bonuses
Health Insurance
401(k) retirement plan
Vacation hours / paid time off
Employee Discounts
Career growth potential

Job Description

Papa John’s is a renowned international pizza delivery restaurant chain that has established a strong presence across the United States and globally. Known for its commitment to quality ingredients and customer satisfaction, Papa John’s operates as a franchise model, allowing local entrepreneurs to run their restaurants with both the support of a proven national brand and the flexibility of independent management. This unique blend has made Papa John’s a preferred choice for pizza lovers and aspiring leaders in the quick-service restaurant industry alike. Located in the Rochester, NY area, the franchise is seeking dedicated leadership to join its team, specifically for the roles of Restaurant Manager and Assistant Manager, both full-time positions reporting directly to the franchise owner or area manager.

The opportunity at Papa John’s in Rochester provides a significant platform for candidates looking to advance their careers in the restaurant management sector. These roles focus on leading daily restaurant operations, maintaining high standards of product quality and customer service, and fostering a positive and productive work environment. Leadership at Papa John’s means being hands-on and having a direct impact on the success of the restaurant. From managing labor and inventory costs to coaching employees and ensuring compliance with health and safety regulations, these roles demand both strategic thinking and practical execution.

As a Restaurant Manager or Assistant Manager, you will be pivotal in shaping the customer experience and operational efficiency. The franchise values leaders who are motivated to grow within the company and who demonstrate accountability, teamwork, and responsiveness to fast-paced, dynamic environments typical of the quick-service industry. With opportunities for career advancement based on performance, these positions are ideal for both experienced managers and those eager to step into leadership roles for the first time. The company supports its leaders with meaningful incentives and comprehensive benefits including health insurance, a 401(k) plan, and paid time off, emphasizing employee welfare and satisfaction.

Papa John’s franchise restaurants operate with a unique blend of autonomy and brand consistency, allowing managers to implement local strategies that best serve their community while adhering to national standards. This approach fosters a strong sense of ownership and entrepreneurial spirit among its leadership team. If you have a passion for leading teams, delivering exceptional customer service, and driving business success in a vibrant setting, the Restaurant Manager and Assistant Manager positions at Papa John’s in Rochester are excellent opportunities worth exploring.

Job Requirements

  • Must be 18 years or older
  • Prior management or leadership experience (restaurant or retail preferred)
  • Food service or quick-service restaurant experience a plus
  • Reliable transportation and willingness to travel within the Rochester area
  • Availability to work nights, weekends, and holidays
  • Ability to work 40+ hours per week in a fast-paced environment
  • Strong leadership, communication, and customer service skills

Job Qualifications

  • Must be 18 years or older
  • Prior management or leadership experience (restaurant or retail preferred)
  • Food service or quick-service restaurant experience a plus
  • Strong leadership, communication, and customer service skills
  • Assistant Manager candidates should have some supervisory or shift lead experience
  • Manager candidates should have full restaurant or multi-shift leadership experience

Job Duties

  • Lead, coach, and motivate a team of 8-15 employees
  • Ensure high-quality products and excellent customer service
  • Manage labor, food, and supply costs within budget
  • Oversee cash handling, deposits, and shift reports
  • Maintain a clean, safe, and compliant restaurant environment
  • Recruit, train, and develop new team members
  • Manage scheduling and staffing coverage
  • Execute Papa John’s operational standards and local health regulations
  • Open and close the restaurant as scheduled
  • Drive performance, sales, and team morale through leadership and accountability

Job Criteria

Experience

Mid Level (3-7 years)


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