Panera General Manager- Howe Avenue- $83K- 4001011

Sacramento, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $83,200.00

Work Schedule

Flexible

Benefits

401(k)

401(k) matching

Dental Insurance

employee discount

flexible schedule

Health Insurance

Paid Time Off

Paid training

Vision Insurance

Job Description

Flynn Group is a renowned leader in the restaurant industry, having established itself as the largest franchise operator globally since its founding in 1999 by Greg Flynn. Among its prestigious portfolio of world-class brands including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness, Flynn Panera stands out as a rapidly growing franchisee within the Panera Bread system. Flynn Panera joined the Panera family in 2015 with the acquisition of 47 cafes and has since expanded more than threefold, becoming the second largest Panera franchisee worldwide. The company's dedication to growth is evident through continuous new store development and strategic acquisitions of other franchise operators, all while embracing a decentralized business model that empowers localized leadership and promotes operational excellence across its regions.

Flynn Panera operates under a leadership hierarchy where Market Leaders oversee geographic areas, Area Directors manage multiple units, and General Managers take charge of individual cafes to ensure smooth daily operations. As part of a team blending over 190 years of restaurant industry experience, Flynn Panera’s leaders embody core values such as caring genuinely for people, playing like champions, and winning as one unified team. These principles guide the company’s mission to not only excel in business but to positively impact the local communities it serves by providing fresh, quality food and exceptional customer service.

The General Manager role at Flynn Panera is a vital leadership position with an emphasis on responsibility, guest satisfaction, and team management. This full-time position offers a competitive starting salary of $83,200 per year plus a monthly profit share, reflecting Flynn Panera's commitment to recognizing and rewarding performance. As a General Manager, you will oversee a team of up to 60 staff members and play a critical role in sustaining the brand’s reputation for quality and warmth. Your duties will encompass all facets of restaurant management, from strategic planning and shift scheduling to maintaining the highest food safety and cleanliness standards.

You will be expected to lead by example and foster a positive work environment that encourages employee development through coaching, training, and performance reviews. Managing operational costs, monitoring inventory levels, and maintaining compliance with health and safety regulations will be among your essential responsibilities. This role demands a proactive, hands-on leader with a passion for the food and beverage industry, outstanding communication skills, and a dedication to delivering a superior customer experience.

Working with Flynn Panera provides an excellent career platform for individuals aspiring to grow within a supportive and dynamic company culture. Flynn Panera is dedicated to the professional development of its managers, offering ongoing training and advancement opportunities within the larger Flynn Group family. Furthermore, the company promotes an inclusive workforce and is committed to providing reasonable accommodations to ensure all employees can thrive. If you share Flynn Panera’s values and enthusiasm for exceptional food and community service, this role as a General Manager is an outstanding opportunity to advance your career in a thriving restaurant franchise environment.

Job Requirements

Must have 3+ years of food and beverage management
At least 3 years restaurant management experience
Excellent communication, interpersonal and customer service skills
Ability to work independently and as part of a team
Degree or equivalent experience in Hospitality or Hotel/Restaurant Management preferred
Serve Safe Food Certification a plus
Must have the 'Run it Like you Own It Mentality'

Job Qualifications

At least 3 years restaurant management experience
Excellent communication, interpersonal and customer service skills
Ability to work independently and as part of a team
Degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred
Serve Safe Food Certification a plus
Must have the 'Run it Like you Own It Mentality'

Job Duties

Demonstrates sustainable long-term success and the ability to maintain a profitable business
Ensures prompt, friendly service according to company guidelines, achieving established objectives of the unit on customer feedback reports
Directs overall activities and performance of employees on a shift-by-shift basis
Creates an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs
Ensures the immediate response and rectifying of all guest complaints
Ensures guest contact as a priority with completion of required table visits established Flynn Panera standards
Maintains adequate inventory levels and adjusts par levels as needed
Ensures product preparation and presentation uncompromisingly meets company standards, using line checks to Flynn Panera standards
Effectively oversees/schedules employees to meet sales demands
Maintains effective safety and security programs according to company policy and government standards
Corrects unsafe practices or conditions
Promotes and leads restaurant organization, cleanliness and sanitation in compliance with Ecosure and Health Department standards
Performs routine maintenance and immediately advises Area Director of needed repairs
Institutes preventive maintenance and needed repairs of building and all equipment
Advises Area Director of any non-routine situations
Communicates with other managers daily through management log and shift change meetings and weekly through manager meetings
Ensures quality recruitment and referrals of potential management candidates
Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policies and training sessions
Ensures the constant development of employees through consistent heart-checks, one-on-one meetings and performance reviews, assessing the effectiveness of employees, providing candid, fair feedback and continuously working with employees on their areas of development
Ensures accurate staffing levels, using detailed interviews and company guidelines for proper selection of employees, based on competency identification
Partners with Area Director and Human Resources when additional staffing support is needed
Ensures acceptable employee performance and documents situations that require or could lead to disciplinary or corrective actions, involving the Area Director and Human Resources when investigations need to take place
Responsible for controlling costs in the restaurant by closely managing the Profit and Loss statement on a period-by-period basis
Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices
Completes all other assigned duties and responsibilities