Panera Bread Assistant Manager - Plaza - 4004024

Kansas City, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Fixed Shifts

Benefits

401(k)

401(k) matching

Dental Insurance

employee discount

Health Insurance

Paid Time Off

Paid training

Vision Insurance

Job Description

Flynn Group is a prominent franchise operator within the food service industry, having established a strong presence since its inception in 1999 by founder Greg Flynn. Renowned for its diversified portfolio, Flynn Group operates a variety of iconic and world-class brands including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The Group is the largest franchise operator in the world and continually aims to be the premier operator within each brand it represents. Among these brands, Flynn Panera stands out as the 2nd largest Panera Bread franchisee globally, having significantly expanded since acquiring 47 cafes in 2015 to now operate a large number of locations through both store openings and strategic acquisitions of other franchise operators. Operating under a decentralized business model, Flynn Panera empowers local leadership teams, with Market Leaders overseeing geographic regions, Area Directors managing multiple cafes, and General Managers leading individual cafe operations. Assistant Managers and Team Managers support the day-to-day running of the cafes, ensuring a smooth and customer-focused operation.

The role of Manager at Flynn Panera is a key leadership position entrusted with maintaining the high standards for which Panera Bread cafes are known. Flynn Panera emphasizes an upscale, friendly cafe atmosphere that offers freshly baked breads, made-to-order soups, salads, sandwiches, and specialty espresso beverages, all within a clean, grease-free, and alcohol-free environment. The managerial position involves supervising a sizable team of up to 75 staff members, overseeing all aspects of cafe operation, and ensuring top-quality service delivery that leaves a lasting positive impression on customers.

As a Manager, you will take on the pivotal responsibility of leading by example, motivating your team to excel in a fast-paced and high-demand restaurant environment. Your role extends beyond typical supervision to include inspiring and coaching associates, managing financial performance, and safeguarding food quality, cleanliness, and safety standards. Flynn Panera seeks professionals who demonstrate passion for the hospitality industry, possess excellent interpersonal skills, and have a stable employment history in restaurant management. The position offers a great opportunity to join a company focused on growth and operational excellence, with competitive wages, comprehensive benefits, and career development prospects. Flynn Panera prides itself on a culture of genuine care, team spirit, and shared success, aligned with its core values of Caring Genuinely for People, Playing Like a Champion, and Winning as One.

Job Requirements

Must have at least 2-3 years of hospitality management experience
Degree or equivalent experience in Hospitality or Hotel/Restaurant Management preferred
Food management certifications are beneficial
Must possess a "run it like you own it mentality"
Ability to stand and exert mobility for up to 10 hours
Ability to lift up to 50 pounds safely
Must be able to read and write for communication
Possess finger and hand dexterity for using small tools and equipment
Ability to work various shifts including 8-10 hour shifts, mornings, evenings, and days
Able to adhere to company policies and ethical standards
Must demonstrate leadership and effective problem-solving skills

Job Qualifications

At least 2-3 years of hospitality management experience
Degree or equivalent experience in Hospitality or Hotel/Restaurant Management preferred
Food Management Certifications a plus
Strong leadership and motivational skills
Excellent interpersonal and communication abilities
Proven ability to manage budgets and labor costs
Experience in staff recruitment, training, and development
Demonstrated capability to maintain high standards of cleanliness and food safety
Ability to analyze sales and profitability metrics
Commitment to company values and ethical business practices

Job Duties

Supervise up to 75 staff members to ensure quality service
Provide outstanding leadership and inspire the team
Maintain high standards of cleanliness, sanitation, food quality, and facility management
Manage overall business performance including ordering, scheduling, labor management, marketing, and catering
Analyze and plan restaurant sales levels and profitability
Retain and develop team members and managers
Manage budgets and control costs
Coordinate daily cafe operations during shifts
Greet customers and conduct table visits to ensure satisfaction
Coach and mentor associates through performance documentation and reviews
Anticipate and resolve problems proactively
Serve as primary resource for associate questions
Recruit and train staff to meet staffing par levels
Ensure operations adhere to company guidelines, cultural values, and ethical business practices
Promote and embody company values and professional image