Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Gym membership
Career development opportunities
Job Description
The Woodlands Country Club, situated on the Palmer Course in The Woodlands, Texas, is a premier private golf club known for its commitment to excellence in hospitality and the overall member experience. The club provides an inviting environment where members can enjoy exceptional golf facilities, fine dining, and a warm community atmosphere. As a respected entity within the Arcis Golf network, The Woodlands Country Club embodies quality service, tradition, and a dedication to enhancing the leisure and social lives of its members. Arcis Golf is an inclusive employer that values the diversity of its workforce and fosters a respectful and supportive workplace culture that thrives on anticipating members' needs and delivering unparalleled service.
The role available at The Woodlands Country Club is that of a Host/Hostess, a crucial front-of-house position responsible for creating a welcoming and professional atmosphere for members and guests. This position demands a candidate with exceptional interpersonal skills and a genuine passion for hospitality. The Host/Hostess will be responsible for greeting guests promptly upon arrival, managing reservations, and efficiently seating guests in a manner that matches their preferences while balancing customer flow among servers. The role requires a thorough understanding of the club's food and beverage offerings to effectively communicate options to patrons.
Additionally, the Host/Hostess will be expected to vigilantly monitor the dining room area, ensuring service standards are upheld, addressing any issues proactively, and assisting the food and beverage team as necessary. The position also involves verifying cleanliness and readiness of menus, seating areas, and tables, maintaining a professional appearance, adhering to the club's grooming policy, and participating in pre-service training. This role is vital for maintaining the smooth operation of the dining services and ensuring that every visitor's experience is first-class from entry to exit, including thanking guests and gathering feedback. Overall, the Host/Hostess is a pivotal role that requires responsibility, teamwork, good judgment, and a commitment to maintaining the high service standards of The Woodlands Country Club and Arcis Golf.
The role available at The Woodlands Country Club is that of a Host/Hostess, a crucial front-of-house position responsible for creating a welcoming and professional atmosphere for members and guests. This position demands a candidate with exceptional interpersonal skills and a genuine passion for hospitality. The Host/Hostess will be responsible for greeting guests promptly upon arrival, managing reservations, and efficiently seating guests in a manner that matches their preferences while balancing customer flow among servers. The role requires a thorough understanding of the club's food and beverage offerings to effectively communicate options to patrons.
Additionally, the Host/Hostess will be expected to vigilantly monitor the dining room area, ensuring service standards are upheld, addressing any issues proactively, and assisting the food and beverage team as necessary. The position also involves verifying cleanliness and readiness of menus, seating areas, and tables, maintaining a professional appearance, adhering to the club's grooming policy, and participating in pre-service training. This role is vital for maintaining the smooth operation of the dining services and ensuring that every visitor's experience is first-class from entry to exit, including thanking guests and gathering feedback. Overall, the Host/Hostess is a pivotal role that requires responsibility, teamwork, good judgment, and a commitment to maintaining the high service standards of The Woodlands Country Club and Arcis Golf.
Job Requirements
- High school diploma or equivalent
- prior experience in a customer-facing hospitality role preferred
- excellent communication skills
- ability to stand and walk for extended periods
- dependable and punctual
- strong organizational skills
- ability to handle multiple tasks simultaneously
- willingness to work flexible hours including weekends and holidays
- adherence to company dress code and grooming standards
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- strong communication and interpersonal skills
- ability to multitask in a fast-paced environment
- knowledge of food and beverage service principles
- teamwork and collaboration skills
- professional appearance and demeanor
- punctuality and reliability
- familiarity with reservation systems preferred
- ability to maintain composure under pressure
Job Duties
- Welcome and warmly greet guests on arrival
- take reservations and manage the efficient and timely seating of guests
- understand and communicate food and beverage selections
- maintain a professional appearance and clean work environment
- monitor dining room flow and timing
- plan room set-up based on member and guest needs
- manage reservations including special events and banquets
- seat guests according to preferences and server availability
- assist in food and beverage service as needed
- inspect menus, highchairs, and table settings for cleanliness
- relay messages between staff and management
- provide estimated waiting times courteously
- thank guests and invite them to return
- attend pre-service training and adhere to uniform and grooming policies
- perform other assigned duties by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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