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Package Concierge - DTLA

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Travel discount
Employee Discounts

Job Description

Sentral is a progressive network of residential communities dedicated to redefining modern living with a focus on convenience, comfort, and connectedness. Operating in some of the world’s most vibrant cities including Atlanta, Austin, Chicago, Los Angeles, Miami, and more, Sentral strives to be a leading residential hospitality operator. The company blends premium amenities, innovative technology-enabled services, and prime urban locations to create living environments that feel like home—but better. Sentral’s mission centers on delivering exceptional resident experiences through superior property management and a community-oriented approach. They place a strong emphasis on diversity, continuous personal growth, and meaningful career advancement, supported... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • experience in hospitality preferred
  • ability to lift up to 50 lbs
  • ability to stand for the duration of an 8-hour shift
  • ability to work flexible schedule including evenings and weekends
  • ability to perform repetitive motions for extended periods
  • ability to work in indoor and outdoor spaces
  • ability to communicate effectively with others
  • ability to observe details in surrounding areas and on screens

Job Qualifications

  • High school diploma or equivalent preferred
  • experience in hospitality preferred including hotels, resorts or private luxury clubs
  • strong customer service track record
  • exceptional interpersonal and self-awareness skills including active listening
  • proficient with communication technology and quick learner of new software
  • excellent written and verbal communication skills
  • enthusiasm for creating inclusive and respectful workplaces
  • unquestioned integrity with ability to manage confidential information and sensitive situations with discretion
  • strong attention to detail and excellent organizational skills
  • ability to work well in a team
  • ability to lift up to 50 lbs and stand for long periods
  • ability to work flexible schedules including evenings and weekends

Job Duties

  • Prepare outgoing mail and packages
  • receive, store and organize all incoming mail and packages
  • communicate with residents about their mail and packages and deliver packages directly to residents and guests
  • prepare shipping documents
  • distribute mail and packages
  • receive, process and verify incoming and outgoing mail/packages
  • maintain records of incoming and outgoing mail/packages
  • perform other related duties and assignments as needed and assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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